Airline Customer Support Worker
OSCA 461931
2,700
67.5%
70.4%
41 yrs
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
Airline Customer Support Worker is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.
Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Airline Customer Support Worker. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.
There is no single national fee or length for training that leads to Airline Customer Support Worker. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.
About this career
Assists customers at an airport with check in, flight delays and general queries.
What they typically do
- Assists passengers with ticketing, check-in and directions
- Rebooks flights for customers that are unexpectedly cancelled or delayed
- Assists unaccompanied minors and guests with special requirements to traverse the airport
- Ensures the maintenance of public areas and the safety of customers by reporting incidents
- Reports unattended luggage or suspicious persons
- Responds to passenger enquiries and resolves complaints
Where they work
Qualification pathways
These accredited qualifications can lead to a career as an Airline Customer Support Worker.
No qualification pathways published on training.gov.au yet.