AustralianCourses
Career pathway

Bank Workers

ANZSCO 5521

Employed

38,600

Part-time share

23%

Female share

65%

Median weekly earnings

$1,610

Median age

37 yrs

Employment outlook

Declining

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

About this career

Bank Workers receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.

What they typically do

  • Greeting customers, identifying their needs and answering customer inquiries
  • Ensuring customers' forms are filled in correctly and checking customers' identification
  • Accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers' accounts
  • Paying money to customers according to advice slips, cheques and negotiable documents, and debiting customers' accounts
  • Providing change, cashing cheques and recording transactions
  • Opening and closing accounts for customers
  • Balancing cash and advising supervisors of cash position and discrepancies
  • Explaining and promoting bank services to customers and referring them to appropriate financial services

States and territories

Share of workers by location

NSW
41.2%
VIC
32%
QLD
11.6%
SA
7.8%
WA
4.9%
TAS
1.2%
NT
0.8%
ACT
0.4%

Qualification pathways

These accredited qualifications can lead to a career as a Bank Workers.