Debt Collector
OSCA 549133·ANZSCO 599311
6,800
27.5%
66.6%
41 yrs
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
Debt Collector is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.
Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Debt Collector. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.
There is no single national fee or length for training that leads to Debt Collector. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.
About this career
Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements, and follows up until accounts are fully paid.
What they typically do
- Liaises with clients, credit staff, accounts receivable departments, process servers, Private Investigators, Barristers, Solicitors, trustees, liquidators and other insolvency professionals to find solutions to payment problems
- Identifies, locates and notifies debtors of overdue accounts in writing, by telephone and in person, and arranges for payments to be made
- Traces addresses of debtors who have moved
- Arranges new repayment plans for debtors having difficulties making existing repayments, including identifying and assisting customers experiencing financial hardship
- Refers debtors' disputes to creditors
- Issues instructions for the commencement of legal action and enforcement to recover money
- Arranges for money and goods collected to be transferred to creditors, and prepares statements of account for creditors
- Records amounts collected and notes any further action required, including identifying and reporting suspicious matters under legislation
- Maintains accurate and compliant records for overdue accounts under collection, ensuring all relevant debtor information is obtained, verified and updated
Where they work
Qualification pathways
These accredited qualifications can lead to a career as a Debt Collector.
No qualification pathways published on training.gov.au yet.