ICT Service Delivery Manager
OSCA 113233
4,100
4.6%
27.3%
43 yrs
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
ICT Service Delivery Manager is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.
Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for ICT Service Delivery Manager. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.
There is no single national fee or length for training that leads to ICT Service Delivery Manager. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.
About this career
Manages and coordinates the effective delivery of ICT services within an organisation in accordance with predefined service level agreements.
What they typically do
- Manages end-to-end ICT service delivery, ensuring adherence to agreed service levels and customer satisfaction
- Develops and oversees an effective communication infrastructure for incident management response and resolution
- Monitors service metrics to ensure performance and quality standards
- May manage relationships with external vendors, negotiate contracts and monitor services
Where they work
Qualification pathways
These accredited qualifications can lead to a career as an ICT Service Delivery Manager.
No qualification pathways published on training.gov.au yet.