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Career pathway

ICT Support Technicians

ANZSCO 3131

Employed

77,900

Part-time share

11%

Female share

24%

Median weekly earnings

$1,687

Median age

36 yrs

Employment outlook

Growing

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

ICT Support Technicians is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.

Courses linked to this job include Certificate II in Integrated Technologies (Pre-vocational), Certificate IV in Cyber Security, Diploma of Enterprise Architecture Practice, and Certificate III in Simulation and Interactive Technologies.

Jobs and Skills Australia rates the job outlook as Growing.

Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for ICT Support Technicians. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.

There is no single national fee or length for training that leads to ICT Support Technicians. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.

About this career

ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

What they typically do

  • Determining software and hardware requirements to provide solutions to problems
  • Responding to inquiries about software and hardware problems
  • Adapting existing programs to meet users' requirements
  • Installing and downloading appropriate software
  • Ensuring efficient use of applications and equipment
  • Implementing computer networks
  • Designing and maintaining web sites
  • Repairing and replacing peripheral equipment such as terminals, printers and modems
  • May work in a call centre

States and territories

Share of workers by location

NSW
36%
VIC
25.8%
QLD
17.8%
WA
8%
SA
5.9%
ACT
4%
TAS
1.5%
NT
1.1%

Qualification pathways

These accredited qualifications can lead to a career as an ICT Support Technicians.

  • Certificate II in Integrated Technologies (Pre-vocational)

    22586VIC · AQF 2 · 11 providers

    View qualification
  • Certificate IV in Cyber Security

    22603VIC · AQF 4 · 33 providers

    View qualification
  • Diploma of Enterprise Architecture Practice

    DEF50217 · AQF 5 · 1 providers

    View qualification
  • Certificate III in Simulation and Interactive Technologies

    11316NAT · AQF 3 · 1 providers

    View qualification
  • Advanced Diploma of Digital Innovation

    11365NAT · AQF 6 · 1 providers

    View qualification
  • Certificate III in Artificial Intelligence (AI) Engineering

    11381NAT · AQF 3 · 2 providers

    View qualification
  • Certificate IV in Integrated Technologies

    22697VIC · AQF 4 · 1 providers

    View qualification
  • Certificate III in Information Technology

    ICT30120 · AQF 3 · 143 providers

    View qualification