ICT Support Technicians
ANZSCO 3131
77,900
11%
24%
$1,687
36 yrs
Growing
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
About this career
ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
What they typically do
- Determining software and hardware requirements to provide solutions to problems
- Responding to inquiries about software and hardware problems
- Adapting existing programs to meet users' requirements
- Installing and downloading appropriate software
- Ensuring efficient use of applications and equipment
- Implementing computer networks
- Designing and maintaining web sites
- Repairing and replacing peripheral equipment such as terminals, printers and modems
- May work in a call centre
States and territories
Share of workers by location
Qualification pathways
These accredited qualifications can lead to a career as an ICT Support Technicians.
- View qualification
Certificate II in Integrated Technologies (Pre-vocational)
22586VIC · AQF 2 · 11 providers
- View qualification
Certificate IV in Cyber Security
22603VIC · AQF 4 · 34 providers
- View qualification
Diploma of Enterprise Architecture Practice
DEF50217 · AQF 5 · 1 providers
- View qualification
Certificate III in Simulation and Interactive Technologies
11316NAT · AQF 3 · 1 providers
- View qualification
Advanced Diploma of Digital Innovation
11365NAT · AQF 6 · 1 providers
- View qualification
Certificate III in Artificial Intelligence (AI) Engineering
11381NAT · AQF 3 · 2 providers
- View qualification
Certificate IV in Integrated Technologies
22697VIC · AQF 4 · 1 providers
- View qualification
Certificate III in Information Technology
ICT30120 · AQF 3 · 147 providers