Information Officers
ANZSCO 5412
89,500
30%
64%
$1,462
36 yrs
Growing
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
Information Officers is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.
Jobs and Skills Australia rates the job outlook as Growing.
Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Information Officers. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.
There is no single national fee or length for training that leads to Information Officers. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.
About this career
Information Officers respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources.
What they typically do
- Answering inquiries about goods and services, and providing information about their availability, location, price and related issues
- Responding to inquiries about problems and providing advice, information and assistance
- Recording information about inquiries and complaints
- Referring complex inquiries to team leaders or expert advisers
- Issuing relevant forms, information kits and brochures to interested parties
- Accessing and operating computer network systems and communication systems such as public address and paging systems
- May refer inquiries to other sources
States and territories
Share of workers by location
Qualification pathways
These accredited qualifications can lead to a career as an Information Officers.
No qualification pathways published on training.gov.au yet.