Career pathway
Insurance Investigators, Loss Adjusters and Risk Surveyors
ANZSCO 5996
Employed
9,100
Part-time share
11%
Female share
42%
Median weekly earnings
$1,995
Median age
41 yrs
Employment outlook
Growing
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
About this career
Insurance Investigators, Loss Adjusters and Risk Surveyors conduct investigations into insurance claims to ensure their validity, inspect and assess the damage and loss to insured properties and businesses, estimate insurance costs, and inspect insured properties to evaluate conditions affecting underwriting standards.
What they typically do
- Examining scenes of incidents resulting in insurance claims to determine causes and effects
- Interviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reports
- Inspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairs
- Estimating business losses resulting from fire, theft and other business disruptions
- Reporting the extent of damage and estimated costs to the insurer
- Inspecting property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
- Evaluating the adequacy of security, fire and related systems
- Preparing reports and recommending action to reduce risks
- Compiling data which influence the determination of premium rates
States and territories
Share of workers by location
NSW
45.2%
VIC
26.8%
QLD
12.1%
SA
6.7%
WA
4.7%
ACT
1.7%
TAS
1.5%
NT
1.4%
Qualification pathways
These accredited qualifications can lead to a career as an Insurance Investigators, Loss Adjusters and Risk Surveyors.
- View qualification
Diploma of Loss Adjusting
FNS51420 · AQF 5 · 2 providers
- View qualification
Certificate IV in Vehicle Loss Assessing
AUR40520 · AQF 4 · 1 providers
