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Insurance Investigators, Loss Adjusters and Risk Surveyors

ANZSCO 5996

Employed

9,100

Part-time share

11%

Female share

42%

Median weekly earnings

$1,995

Median age

41 yrs

Employment outlook

Growing

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

About this career

Insurance Investigators, Loss Adjusters and Risk Surveyors conduct investigations into insurance claims to ensure their validity, inspect and assess the damage and loss to insured properties and businesses, estimate insurance costs, and inspect insured properties to evaluate conditions affecting underwriting standards.

What they typically do

  • Examining scenes of incidents resulting in insurance claims to determine causes and effects
  • Interviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reports
  • Inspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairs
  • Estimating business losses resulting from fire, theft and other business disruptions
  • Reporting the extent of damage and estimated costs to the insurer
  • Inspecting property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
  • Evaluating the adequacy of security, fire and related systems
  • Preparing reports and recommending action to reduce risks
  • Compiling data which influence the determination of premium rates

States and territories

Share of workers by location

NSW
45.2%
VIC
26.8%
QLD
12.1%
SA
6.7%
WA
4.7%
ACT
1.7%
TAS
1.5%
NT
1.4%

Qualification pathways

These accredited qualifications can lead to a career as an Insurance Investigators, Loss Adjusters and Risk Surveyors.