Medical Receptionist
ANZSCO 542114
71,500
69%
96%
42 yrs
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
Salary and some workforce figures are suppressed for this occupation because Jobs and Skills Australia / the ABS do not publish estimates for small populations (typically fewer than 50 employed people) or because the figures have been perturbed for privacy. They are shown as unavailable rather than zero.
About this career
Medical Receptionists greet patients and other clients in health facilities, such as clinics, practices, centres or surgeries, and respond to personal, telephone, and written inquiries and requests.
What they typically do
- Greets and welcomes patients and visitors, and directs them to the appropriate person.
- Arranges and records details of appointments.
- Locates patient files.
- Answers inquiries and provides information on the goods and services of the organisation.
- Answers, connects and transfers telephone calls.
- Receives and resolves complaints from clients and the public.
- Receives and distributes correspondence, facsimile messages and deliveries.
- Maintains the reception area.
- Advises on and arranges reservations and accommodation.
- May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying.
States and territories
Share of workers by location
Qualification pathways
These accredited qualifications can lead to a career as a Medical Receptionist.
- View qualification
Certificate III in Health Administration
HLT37315 · AQF 3 · 49 providers
- View qualification
Certificate IV in Medical Practice Assisting
HLT47715 · AQF 4 · 5 providers