Medical Receptionist
OSCA 552131·ANZSCO 542114
64,400
67.5%
95.6%
42 yrs
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
Pay and some job figures are hidden for this job. Jobs and Skills Australia and the ABS do not publish figures for small groups, often under 50 people, or they change the figures to protect privacy. A blank means the figure is not published. It does not mean zero.
Medical Receptionist is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.
Courses linked to this job include Certificate III in Health Administration and Certificate IV in Medical Practice Assisting.
Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Medical Receptionist. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.
There is no single national fee or length for training that leads to Medical Receptionist. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.
About this career
Greets patients and other clients in a health facility such as a clinic, practice, centre or surgery, and responds to personal, telephone and written enquiries and requests.
What they typically do
- Greets and welcomes patients and clients
- Schedules appointments for patients and manages the appointment calendar
- Assists with billing and payment processes
- Responds to enquiries and requests from patients and clients in person, over the phone and through written communication
- Registers patients by collecting and verifying personal and insurance information
- Coordinates with health care providers to ensure smooth patient flow
- Maintains patient records and ensures confidentiality of patient information
- Provides information to patients regarding clinic policies, procedures and services
- Handles and resolves patient complaints and concerns
Where they work
States and territories
Share of workers by location
Qualification pathways
These accredited qualifications can lead to a career as a Medical Receptionist.
- View qualification
Certificate III in Health Administration
HLT37315 · AQF 3 · 49 providers
- View qualification
Certificate IV in Medical Practice Assisting
HLT47715 · AQF 4 · 5 providers