Receptionists
ANZSCO 5421
181,300
57%
89%
$1,229
36 yrs
Declining
Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.
Receptionists is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.
Courses linked to this job include Certificate III in Health Administration and Certificate IV in Medical Practice Assisting.
Jobs and Skills Australia rates the job outlook as Declining.
Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Receptionists. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.
There is no single national fee or length for training that leads to Receptionists. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.
About this career
Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.
What they typically do
- Greeting and welcoming visitors, and directing them to the appropriate person
- Arranging and recording details of appointments
- Answering inquiries and providing information on the goods, services and activities of the organisation
- Answering, connecting and transferring telephone calls
- Receiving and resolving complaints from clients and the public
- Receiving and distributing correspondence, facsimile messages and deliveries
- Maintaining the reception area
- Advising on and arranging reservations and accommodation
- May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying
States and territories
Share of workers by location
Qualification pathways
These accredited qualifications can lead to a career as a Receptionists.
- View qualification
Certificate III in Health Administration
HLT37315 · AQF 3 · 46 providers
- View qualification
Certificate IV in Medical Practice Assisting
HLT47715 · AQF 4 · 5 providers