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Career pathway

Retail Supervisors

ANZSCO 6215

Employed

49,400

Part-time share

32%

Female share

59%

Median weekly earnings

$1,267

Median age

33 yrs

Employment outlook

Growing

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

Retail Supervisors is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.

Courses linked to this job include Certificate IV in Retail Management and Certificate IV in Community Pharmacy.

Jobs and Skills Australia rates the job outlook as Growing.

Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Retail Supervisors. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.

There is no single national fee or length for training that leads to Retail Supervisors. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.

About this career

Retail Supervisors supervise and coordinate the activities of retail sales workers.

What they typically do

  • Ensuring that customers receive prompt service and quality goods and services
  • Responding to customers' inquiries and complaints about goods and services
  • Planning and preparing work schedules and assigning staff to specific duties
  • Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
  • Instructing staff on how to handle difficult and complicated sales procedures
  • Examining returned goods and deciding on appropriate action
  • Taking inventory of goods for sale and ordering new stock
  • Ensuring that goods and services are correctly priced and displayed
  • Ensuring safety and security procedures are enforced

States and territories

Share of workers by location

NSW
31.2%
QLD
23.7%
VIC
22.6%
WA
10.4%
SA
7.9%
TAS
2.4%
ACT
1%
NT
0.8%

Qualification pathways

These accredited qualifications can lead to a career as a Retail Supervisors.