Certificate IV in Traffic Incident Management Services

This qualification is designed to reflect the role of workers who are first responders across a range of traffic incident response organisations. These people work independently and report to middle managers or managers across a broad range of traffic incident response teams. They undertake a range of functions and core services requiring the application of knowledge and skills to ensure best practice is adopted and a unified and consistent approach to traffic response incidents and road safety is maintained.

At this level, workers have responsibility for planning and monitoring service delivery, managing risk and contributing to continuous improvement within the scope of their specific role.

Graduates of this qualification will be able to perform the role of Motorway Response Officer and/or Motorcycle Traffic Response Unit Rider.