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Management and commerce · AQF Level 2
Certificate II in Workplace Skills
BSB20120
386 providersTypically 6 months15 of 386 providers offer government funding
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Units of competency in this qualification
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
- Unit of competencyCORE
Apply communication skills
BSBCMM211
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Work effectively in business environments
BSBOPS201
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Plan and apply time management
BSBPEF202
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Participate in sustainable work practices
BSBSUS211
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Contribute to the health and safety of self and others
BSBWHS211
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop and apply thinking and problem solving skills
BSBCRT201
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Collect and record data
BSBDAT201
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Process financial transactions
BSBFIN301
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Engage with customers
BSBOPS202
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Deliver a service to customers
BSBOPS203
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Record stakeholder interactions
BSBOPS306
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan and prepare for work readiness
BSBPEF101
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Support personal wellbeing in the workplace
BSBPEF201
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Develop self-awareness
BSBPEF302
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Operate digital devices
BSBTEC101
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use business software applications
BSBTEC201
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use digital technologies to communicate in a work environment
BSBTEC202
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Research using the internet
BSBTEC203
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Work effectively with others
BSBTWK201
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Assist with customer difficulties
SIRXCEG002
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Advise on products and services
SIRXPDK001
Delivered by RTOsVaries by providerView unit