NT Fee-Free TAFE
This course (or skill set) is available fee-free through the Northern Territory's Fee-Free TAFE offering (delivered via CDU/Batchelor Institute), subject to place availability. Confirm current availability with the provider.
AQF Level 2Domestic students onlyManagement and commerce
Certificate II in Workplace Skills
BSB20120
Gold Coast Training College in Australia offers Certificate II in Workplace Skills (BSB20120), a nationally recognised AQF Level 2 qualification. Government subsidised places may be available.
Gold Coast Training College
Tier 2Private RTO · Australia
4.9· 93 reviews
Domestic fee · Full qualification
- Government Funding
- NT Fee-Free TAFE
- ATAR requirement
- No ATAR — entry by application
Career outcome
Mapped ANZSCO occupation
- General ClerkANZSCO 531111
- General ClerksANZSCO 5311
Subjects & units of competency
5 core units · 16 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completedGroup Electives
· select units from this group to complete the qualification- BSBCRT201
Develop and apply thinking and problem solving skills
ELECTIVE - BSBDAT201
Collect and record data
ELECTIVE - BSBFIN301
Process financial transactions
ELECTIVE - BSBOPS202
Engage with customers
ELECTIVE - BSBOPS203
Deliver a service to customers
ELECTIVE - BSBOPS306
Record stakeholder interactions
ELECTIVE - BSBPEF101
Plan and prepare for work readiness
ELECTIVE - BSBPEF201
Support personal wellbeing in the workplace
ELECTIVE - BSBPEF302
Develop self-awareness
ELECTIVE - BSBTEC101
Operate digital devices
ELECTIVE - BSBTEC201
Use business software applications
ELECTIVE - BSBTEC202
Use digital technologies to communicate in a work environment
ELECTIVE - BSBTEC203
Research using the internet
ELECTIVE - BSBTWK201
Work effectively with others
ELECTIVE - SIRXCEG002
Assist with customer difficulties
ELECTIVE - SIRXPDK001
Advise on products and services
ELECTIVE