Certificate IV in Business

Apply critical thinking to work practices

Use digital technologies to collaborate in a work environment

Build and maintain business relationships

Implement and monitor WHS policies, procedures and programs

Write complex documents

Apply communication strategies in the workplace

Support a positive and culturally appropriate workplace culture

Work within compliance frameworks

Make presentations

Lead difficult conversations

Articulate, present and debate ideas

Collaborate in creative processes

Research and develop business plans

Process financial transactions

Maintain financial records

Report on financial activity

Support the learning and development of teams and individuals

Coordinate recruitment and onboarding

Process payroll

Support human resources functions and processes

Analyse and present research information

Coordinate workplace information systems

Provide information from and about records

Maintain and monitor digital information and records

Implement records systems for small business

Coordinate data management

Maintain digital repositories

Demonstrate leadership in the workplace

Assess marketing opportunities

Undertake marketing activities

Promote products and services

Record stakeholder interactions

Coordinate business resources

Coordinate business operational plans

Apply business risk management processes

Implement customer service strategies

Organise business meetings

Participate in organisational governance

Manage personal health and wellbeing

Develop personal work priorities

Lead personal development

Manage personal and professional development

Develop and use emotional intelligence

Apply project procurement procedures

Undertake project work

Plan procurement

Negotiate contracts

Conduct international procurement

Conduct e-procurement

Promote innovation in team environments

Implement continuous improvement

Develop organisational policy

Implement and monitor environmentally sustainable work practices

Develop and implement workplace sustainability plans

Evaluate and report on workplace sustainability

Develop workplace policies and procedures for sustainability

Design and produce complex text documents

Design and produce complex spreadsheets

Apply digital solutions to work processes

Review and maintain organisation's digital presence

Capture and store big data

Test big data samples

Analyse big data

Use big data for operational decision making

Develop procedures for managing big data

Present big data insights

Protect big data integrity

Implement and review procedures for managing big data

Maintain security of digital devices

Promote workplace cyber security awareness and best practices

Contribute to cyber security threat assessments

Contribute to cyber security risk management

Contribute to cyber security incident responses

Support staff members with disability in the workplace

Lead and facilitate a team

Develop team understanding of and commitment to sustainability

Administer subsidiary accounts and ledgers

Process business tax requirements

Prepare operational budgets

Establish and maintain payroll systems

Select providers and develop contracts

Manage contracts

Plan to manage a contract

Conduct demand and procurement spend analysis

Use social media to engage customers

Develop a basic website for customer engagement

Achieve sales results