Certificate IV in Leadership and Management

Demonstrate leadership in the workplace

Lead effective workplace relationships

Coordinate business operational plans

Apply communication strategies in the workplace

Lead and facilitate a team

Lead difficult conversations

Apply critical thinking to work practices

Articulate, present and debate ideas

Collaborate in creative processes

Report on financial activity

Communicate effectively as a workplace leader

Lead team effectiveness

Lead the development of diverse workforces

Coordinate business resources

Apply business risk management processes

Implement customer service strategies

Organise business meetings

Support organisational response to disruption

Manage personal health and wellbeing

Develop personal work priorities

Lead personal development

Develop and use emotional intelligence

Undertake project work

Promote innovation in team environments

Facilitate continuous improvement

Implement and monitor environmentally sustainable work practices

Develop and implement workplace sustainability plans

Build and maintain business relationships

Implement and monitor WHS policies, procedures and programs

Contribute to organisational mental health response in the context of disruptive events

Write complex documents

Analyse big data

Use big data for operational decision making

Develop cyber security insider threat and risk response plans

Develop cyber hygiene best practice plan

Develop employee cyber security risk profiles

Plan and implement organisational cyber security insider threat prevention strategies

Create a customer-centric culture