Certificate IV in Employment Services

Respond to client needs

Use communication to build relationships

Work with diverse people

Analyse and apply information that supports employment and career development

Deliver and monitor contracted employment services

Promote job seekers to employers

Develop and monitor employment plans

Work legally and ethically

Develop and maintain networks and collaborative partnerships

Develop and implement business development strategies to expand client base

Develop and implement strategies to source and assess candidates

Develop and provide employment management services to candidates

Manage the recruitment process for client organisations

Coordinate recruitment and onboarding

Promote products and services

Promote products and services

Apply business risk management processes

Identify risk and apply risk management processes

Facilitate the interests and rights of clients

Assess co-existing needs

Facilitate individual service planning and delivery

Facilitate the empowerment of people receiving support

Coordinate complex case requirements

Coordinate complex case requirements

Facilitate the empowerment of people with disability

Provide person-centred services to people with disability with complex needs

Provide person-centred services to people with disability with complex needs

Promote Aboriginal and/or Torres Strait Islander cultural safety

Establish and monitor Australian Apprenticeship arrangements

Deliver employment services to employers

Maximise participation in work by people with disability

Conduct career guidance interviews

Respond to client language, literacy and numeracy needs

Work with people with mental health issues

Plan, organise and deliver group-based learning

Plan, organise and facilitate learning in the workplace

Facilitate vocational training

Facilitate workplace-based learning