Certificate IV in Community Services

Facilitate the interests and rights of clients

Use communication to build relationships

Recognise and respond appropriately to domestic and family violence

Work with diverse people

Work legally and ethically

Develop and maintain networks and collaborative partnerships

Follow safe work practices for direct client care

Provide advocacy and representation services

Represent clients in court

Work in an alcohol and other drugs context

Work with clients who are intoxicated

Provide needle and syringe services

Assess needs of clients with alcohol and other drugs issues

Provide alcohol and other drugs withdrawal services

Address the needs of people with chronic disease

Increase the safety of individuals at risk of suicide

Assess co-existing needs

Facilitate individual service planning and delivery

Develop strategies to address unmet needs

Facilitate responsible behaviour

Maintain a high standard of service

Provide brief interventions

Provide loss and grief support

Provide suicide bereavement support

Recognise and respond to crisis situations

Respond effectively to behaviours of concern

Provide client-centred support to people in crisis

Determine and respond to carer needs

Provide individualised support

Identify and report abuse

Visit client residence

Facilitate the empowerment of people receiving support

Work within a community development framework

Implement participation and engagement strategies

Develop and support community resources

Work to empower Aboriginal and/or Torres Strait Islander communities

Develop and deliver community projects

Provide first point of contact

Facilitate goal directed planning

Implement case management practice

Facilitate and review case management

Facilitate and review case management

Confirm developmental status

Provide support to children affected by domestic and family violence

Promote community awareness of domestic and family violence

Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities

Provide domestic and family violence support in non-English speaking background communities

Contribute to ongoing skills development using a strengths-based approach

Develop and use strategies for communication with augmentative and alternative communication systems

Facilitate community participation and social inclusion

Provide person-centred services to people with disability with complex needs

Promote Aboriginal and/or Torres Strait Islander cultural safety

Provide sexual and reproductive health information to clients

Work with clients to identify financial literacy education needs

Improve clients' fundamental financial literacy skills

Provide group education on consumer credit and debt

Provide parenting, health and well-being education

Prepare and evaluate relationship education programs

Work with parents or carers of very young children

Facilitate couple processes in group work

Operate in a family law environment

Support people to improve relationships

Facilitate changeovers

Facilitate and monitor contact

Assist families to self-manage contact

Facilitate family intervention strategies

Provide intervention support to families

Assess the needs of clients with problem gambling issues

Plan and conduct group activities

Plan, facilitate and review psycho-educational groups

Deliver structured programs

Meet community information needs

Interpret and use legal information

Respond to client language, literacy and numeracy needs

Prepare for mediation

Facilitate mediation

Consolidate and conclude mediation

Facilitate workplace debriefing and support processes

Coordinate client directed services

Work with people with mental health issues

Provide recovery oriented mental health services

Assess and promote social, emotional and physical wellbeing

Deliver care services using a palliative approach

Contribute to planning and implementation of care services using a palliative approach

Plan for the provision of pastoral and spiritual care

Provide pastoral and spiritual care

Contribute to the review and development of policies

Reflect on and improve own professional practice

Engage with health professionals and the health system

Identify and report children and young people at risk

Support the rights and safety of children and young people

Work collaboratively to maintain an environment safe for children and young people

Work with forced migrants

Undertake bicultural work with forced migrants in Australia

Work with people experiencing or at risk of homelessness

Manage and maintain tenancy agreements and services

Work with clients within the social housing system

Lead volunteer teams

Recruit, induct and support volunteers

Manage volunteer workforce development

Engage respectfully with young people

Work effectively with young people in the youth work context

Support young people to create opportunities in their lives

Provide First Aid

Manage personal stressors in the work environment