Certificate IV in General Insurance
FNS41422
Kaplan Professional in NSW offers Certificate IV in General Insurance (FNS41422), a nationally recognised AQF Level 4 qualification.
Kaplan Professional
Tier 2Private RTO · NSW
4.0· 41 reviews
Domestic fee · Full qualification
- ATAR requirement
- No ATAR — entry by application
Government funding
Estimated out-of-pocket
After applicable subsidies
Fees and funding are indicative only. Contact the provider to confirm your eligibility and final costs.
Check your funding eligibility
Career outcome
Mapped ANZSCO occupation
- Insurance AgentANZSCO 611211
Subjects & units of competency
3 core units · 32 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completedGroup Electives
· select units from this group to complete the qualification- BSBCUS403
Implement customer service standards
ELECTIVE - BSBDAT501
Analyse data
ELECTIVE - BSBINS401
Analyse and present research information
ELECTIVE - BSBLDR411
Demonstrate leadership in the workplace
ELECTIVE - BSBLDR413
Lead effective workplace relationships
ELECTIVE - BSBLDR414
Lead team effectiveness
ELECTIVE - BSBOPS304
Deliver and monitor a service to customers
ELECTIVE - BSBOPS305
Process customer complaints
ELECTIVE - BSBOPS402
Coordinate business operational plans
ELECTIVE - BSBOPS404
Implement customer service strategies
ELECTIVE - BSBOPS505
Manage organisational customer service
ELECTIVE - BSBPEF402
Develop personal work priorities
ELECTIVE - BSBWHS414
Contribute to WHS risk management
ELECTIVE - FNSASIC311
Establish client relationship and analyse needs
ELECTIVE - FNSASIC312
Provide personal advice on non-relevant financial products
ELECTIVE - FNSASIC314
Provide Tier 2 general advice in general insurance
ELECTIVE - FNSASIC315
Provide Tier 2 personal advice in general insurance
ELECTIVE - FNSCUS411
Participate in negotiations
ELECTIVE - FNSCUS515
Determine client financial requirements and expectations
ELECTIVE - FNSCUS516
Record and implement client instructions
ELECTIVE - FNSIAD511
Provide appropriate services, general advice and products to clients
ELECTIVE - FNSINC511
Conduct financial product research to support product recommendations
ELECTIVE - FNSISV405
Analyse insurance claims
ELECTIVE - FNSISV408
Manage handling and settlement of routine insurance claims for retail clients
ELECTIVE - FNSISV411
Evaluate insurance risk for business
ELECTIVE - FNSISV412
Underwrite insurance business
ELECTIVE - FNSISV413
Survey potential risk exposure
ELECTIVE - FNSISV416
Use specialist terminology in insurance claims
ELECTIVE - FNSISV531
Issue insurance contracts covering non-routine and complex situations
ELECTIVE - FNSRSK411
Apply risk management strategies to own work
ELECTIVE - FNSSAM413
Identify and provide initial information to potential new clients
ELECTIVE - FNSSAM421
Provide information on financial products and services to clients
ELECTIVE

