Certificate III in Ambulance Communications (Call-taking)
HLT31020
ACT Emergency Services Agency in ACT offers Certificate III in Ambulance Communications (Call-taking) (HLT31020), a nationally recognised AQF Level 3 qualification.
ACT Emergency Services Agency
Tier 2Employer-based Training Provider · ACT
3.0· 2 reviews
Domestic fee · Full qualification
- ATAR requirement
- No ATAR — entry by application
Career outcome
Mapped ANZSCO occupation
- Radio DespatcherANZSCO 599914
Subjects & units of competency
6 core units · 8 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completed- BSBMED301
Interpret and apply medical terminology appropriately
CORE - CHCDIV001
Work with diverse people
CORE - HLTOUT002
Receive and respond to requests for ambulance service
CORE - HLTOUT010
Communicate in complex situations to support health care
CORE - HLTWHS001
Participate in workplace health and safety
CORE - HLTWHS006
Manage personal stressors in the work environment
CORE
Group Electives
· select units from this group to complete the qualification- CHCCOM001
Provide first point of contact
ELECTIVE - CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
ELECTIVE - CHCLEG001
Work legally and ethically
ELECTIVE - CHCMHS001
Work with people with mental health issues
ELECTIVE - HLTAAP001
Recognise healthy body systems
ELECTIVE - HLTAID011
Provide First Aid
ELECTIVE - HLTAID014
Provide Advanced First Aid
ELECTIVE - PUAECO004
Operate computer aided dispatch system
ELECTIVE