Diploma of Practice Management

Manage quality customer service

Manage budgets and financial plans

Interpret and apply medical terminology appropriately

Manage people performance

Manage risk

Work with diverse people

Manage legal and ethical compliance

Manage health billing and accounting system

Implement and monitor infection prevention and control policies and procedures

Implement and monitor infection prevention and control standards, policies and procedures

Manage work health and safety

Manage meetings

Develop a media plan

Create mass print media advertisements

Create mass electronic media advertisements

Lead a quality audit

Report on a quality audit

Lead quality audits

Report on quality audits

Use human resources information systems

Manage human resource management information systems

Manage remuneration and employee benefits

Manage recruitment selection and induction processes

Manage separation or termination

Manage rehabilitation or return to work programs

Develop and manage performance management processes

Facilitate performance development processes

Manage employee and industrial relations

Manage recruitment and onboarding

Coordinate remuneration and employee benefits

Coordinate separation and termination processes

Coordinate rehabilitation and return to work programs

Manage an information or knowledge management system

Implement information and knowledge management systems

Monitor business records systems

Facilitate continuous improvement

Manage operational plan

Identify and evaluate marketing opportunities

Establish and adjust the marketing mix

Implement and monitor marketing activities

Identify and evaluate marketing opportunities

Establish and monitor the marketing mix

Create multiplatform advertisements for mass media

Design and develop marketing communication plans

Develop organisational marketing objectives

Develop organisational marketing strategy

Manage business operational plans

Manage procurement strategies

Develop, implement and review purchasing strategies

Manage and monitor business or records systems

Facilitate continuous improvement

Develop workplace policy and procedures for sustainability

Develop workplace policies and procedures for sustainability

Manage team effectiveness

Manage meetings

Lead and manage team effectiveness

Manage employee relations

Manage and promote diversity

Develop and implement policy

Reflect on and improve own professional practice

Engage with health professionals and the health system

Administer and coordinate Telehealth services

Manage Telehealth technology

Administer and coordinate Telehealth services

Manage Telehealth technology