Advanced Diploma of Travel and Tourism Management

Manage business risk

BSBOPS504

Develop and implement business plans

BSBOPS601

Lead diversity and inclusion

BSBTWK501

Write complex documents

BSBWRT411

Source and use information on the tourism and travel industry

SITTIND003

Develop tourism products

SITTPPD017

Enhance customer service experiences

SITXCCS015

Develop and manage quality customer service practices

SITXCCS016

Interpret financial information

SITXFIN008

Manage finances within a budget

SITXFIN009

Prepare and monitor budgets

SITXFIN010

Identify and manage legal risks and comply with law

SITXGLC002

Lead and manage people

SITXHRM009

Monitor work operations

SITXMGT004

Establish and conduct business relationships

SITXMGT005

Develop and implement marketing strategies

SITXMPR014

Establish and maintain a work health and safety system

SITXWHS008

Contribute to the development of employee and industrial relations strategies

BSBHRM612

Develop public relations documents

BSBMKG441

Design and develop marketing communication plans

BSBMKG552

Develop workplace policies and procedures for sustainability

BSBSUS511

Promote workplace cyber security awareness and best practices

BSBXCS402

Contribute to cyber security incident responses

BSBXCS405

Provide First Aid

HLTAID011

Provide First Aid in remote or isolated site

HLTAID013

Maintain ethical and professional standards when using social media and online platforms

SIRXOSM002

Use social media and online tools

SIRXOSM003

Develop a basic website for customer engagement

SIRXOSM005

Develop an ecommerce strategy

SIRXSTR001

Lead tour groups

SITTGDE016

Prepare and present tour commentaries or activities

SITTGDE017

Develop and maintain the general and regional knowledge required by guides

SITTGDE018

Research and share information on Australian Indigenous cultures

SITTGDE019

Prepare specialised interpretive content on flora, fauna and landscape

SITTGDE020

Prepare specialised interpretive content on marine environments

SITTGDE021

Prepare specialised interpretive content on cultural and heritage environments

SITTGDE022

Coordinate and operate tours

SITTGDE023

Research and analyse tourism data

SITTPPD016

Develop environmentally sustainable tourism operations

SITTPPD018

Develop culturally appropriate tourism operations

SITTPPD019

Load touring equipment and supplies

SITTTOP006

Provide outdoor catering

SITTTOP007

Allocate tour or activity resources

SITTTOP008

Set up and operate a camp site

SITTTOP009

Operate tours in a remote area

SITTTOP010

Access and interpret product information

SITTTVL001

Provide advice on international destinations

SITTTVL002

Provide advice on Australian destinations

SITTTVL003

Sell tourism products or services

SITTTVL004

Prepare customer quotations

SITTTVL005

Book tourism products and process documentation

SITTTVL006

Use a computerised reservations or operations system

SITTTVL007

Source airfares and issue tickets for domestic flights

SITTTVL008

Construct international airfares

SITTTVL009

Construct advanced international airfares

SITTTVL010

Provide specialist advice on cruises

SITTTVL011

Provide visitor information

SITXCCS010

Use a computerised booking system

SITXCCS017

Make bookings and process documentation

SITXCCS018

Prepare quotations

SITXCCS019

Manage a business continuity crisis

SITXCRI004

Manage physical assets

SITXFIN011

Manage revenue

SITXFIN012

Recruit, select and induct staff

SITXHRM010

Manage volunteers

SITXHRM011

Monitor staff performance

SITXHRM012

Manage projects

SITXMGT006

Obtain and manage sponsorship

SITXMPR015

Prepare and present proposals

SITXMPR016

Identify hazards, assess and control safety risks

SITXWHS006

Operate four wheel drive vehicle

TLIC0023

Operate commercial vehicle

TLIC1051

Operate coach/bus

TLIC3042

Provide First Aid

HLTAID011

Edway Training