Customer Service Management
SITSS00077
Op-Skill Development Group Pty Ltd. in NSW offers Customer Service Management (SITSS00077), a nationally recognised Skill set · Statement of Attainment qualification.
Op-Skill Development Group Pty Ltd.
Unclaimed listingPrivate RTO · RTO 41107
Skill set details · domestic students
Government data
- Award
- Statement of Attainment (no AQF level)
Entry requirements and how you'll study
Op-Skill Development Group Pty Ltd. offers Customer Service Management in NSW.
The price on this page is what Op-Skill Development Group Pty Ltd. has published for Customer Service Management. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Op-Skill Development Group Pty Ltd. has not listed entry rules for Customer Service Management. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Op-Skill Development Group Pty Ltd. about start dates, study mode, and how to get into Customer Service Management.
What you'll learn
The study plan includes Manage conflict, Enhance customer service experiences, and Develop and manage quality customer service practices. Open a unit to see what it covers.
About this course
Here is what the Customer Service Management qualification offered by Op-Skill Development Group Pty Ltd. covers and who it is designed for.
A set of skills to equip individuals managing quality customer service provision in any sector of the tourism, travel and hospitality industry.
What you'll learn
3 subjects as published by the provider
- SITXCOM010Manage conflict
- SITXCCS015Enhance customer service experiences
- SITXCCS016Develop and manage quality customer service practices
Source: provider course record