Customer Service
SITSS00078
Federation University Australia in VIC offers Customer Service (SITSS00078), a nationally recognised Skill set · Statement of Attainment qualification.
Federation University Australia
Unclaimed listingUniversity · RTO 4909
Skill set details · domestic students
Government data
- Award
- Statement of Attainment (no AQF level)
Entry requirements and how you'll study
Federation University Australia offers Customer Service in VIC.
The price on this page is what Federation University Australia has published for Customer Service. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Federation University Australia has not listed entry rules for Customer Service. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Federation University Australia about start dates, study mode, and how to get into Customer Service.
What you'll learn
The study plan includes Provide service to customers and Show social and cultural sensitivity. Open a unit to see what it covers.
About this course
Here is what the Customer Service qualification offered by Federation University Australia covers and who it is designed for.
A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.
What you'll learn
2 subjects as published by the provider
- SITXCCS014Provide service to customers
- SITXCOM007Show social and cultural sensitivity
Source: provider course record