AustralianCourses
Skill set · Statement of AttainmentDomestic students only

Customer Service

SITSS00078

TAFE Queensland in QLD offers Customer Service (SITSS00078), a nationally recognised Skill set · Statement of Attainment qualification.

TAFE Queensland

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TAFE · RTO 0275

4.1(99 reviews)

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Skill set details · domestic students

Government data

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Statement of Attainment (no AQF level)

Entry requirements and how you'll study

TAFE Queensland offers Customer Service in QLD.

The price on this page is what TAFE Queensland has published for Customer Service. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.

Entry requirements

TAFE Queensland has not listed entry rules for Customer Service. Ask them about past study, English, and any interview before you apply.

Use enquire to ask TAFE Queensland about start dates, study mode, and how to get into Customer Service.

What you'll learn

The study plan includes Provide service to customers and Show social and cultural sensitivity. Open a unit to see what it covers.

About this course

Here is what the Customer Service qualification offered by TAFE Queensland covers and who it is designed for.

A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.

What you'll learn

2 subjects as published by the provider

  • SITXCCS014Provide service to customers
  • SITXCOM007Show social and cultural sensitivity

Source: provider course record