Skill set — not a full qualificationSIR training package
Develop an online presence for customer engagement
SIRSS00021·Source: training.gov.au
About this skill set
A set of skills to develop, implement and evaluate an organisation’s online presence and to use platforms professionally and ethically.This Skill Set is designed for use across industries.
Skill set requirements
5 units of competency
Develop a basic website for customer engagement
SIRXOSM005
Maintain ethical and professional standards when using social media and online platforms
SIRXOSM002
Analyse performance of social media and online business tools
SIRXOSM004
Manage risk to organisational reputation in an online setting
SIRXOSM007
Use social media and online tools
SIRXOSM003