Introductory Help Desk Skill Set
ICTSS00107
Hospitality Training Australia in VIC offers Introductory Help Desk Skill Set (ICTSS00107), a nationally recognised Skill set · Statement of Attainment qualification.
Hospitality Training Australia
Unclaimed listingPrivate RTO · RTO 6372
Skill set details · domestic students
Government data
- Award
- Statement of Attainment (no AQF level)
Entry requirements and how you'll study
Hospitality Training Australia offers Introductory Help Desk Skill Set in VIC.
The price on this page is what Hospitality Training Australia has published for Introductory Help Desk Skill Set. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Hospitality Training Australia has not listed entry rules for Introductory Help Desk Skill Set. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Hospitality Training Australia about start dates, study mode, and how to get into Introductory Help Desk Skill Set.
What you'll learn
The study plan includes Develop solutions for basic ICT malfunctions and problems, Interact and resolve queries with ICT clients, Maintain the integrity of ICT systems, and Update and maintain hardware, software and documentation inventories. Open a unit to see what it covers.
About this course
Here is what the Introductory Help Desk Skill Set qualification offered by Hospitality Training Australia covers and who it is designed for.
This skill set addresses the skills and knowledge required to perform routine Information and Communications Technology (ICT) support for a range of purposes required within an ICT context.
What you'll learn
4 subjects as published by the provider
- ICTSAS211Develop solutions for basic ICT malfunctions and problems
- ICTICT219Interact and resolve queries with ICT clients
- ICTSAS213Maintain the integrity of ICT systems
- ICTSAS210Update and maintain hardware, software and documentation inventories
Source: provider course record
