Manage and implement social media and online customer engagement
SIRSS00020
DTC Training in NSW offers Manage and implement social media and online customer engagement (SIRSS00020), a nationally recognised Skill set · Statement of Attainment qualification.
DTC Training
Unclaimed listingPrivate RTO · RTO 41518
4.7(24 reviews)
Skill set details · domestic students
Government data
- Award
- Statement of Attainment (no AQF level)
Entry requirements and how you'll study
DTC Training offers Manage and implement social media and online customer engagement in NSW.
The price on this page is what DTC Training has published for Manage and implement social media and online customer engagement. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
DTC Training has not listed entry rules for Manage and implement social media and online customer engagement. Ask them about past study, English, and any interview before you apply.
Use enquire to ask DTC Training about start dates, study mode, and how to get into Manage and implement social media and online customer engagement.
What you'll learn
The study plan includes Maintain ethical and professional standards when using social media and online platforms, Analyse performance of social media and online business tools, Manage risk to organisational reputation in an online setting, Develop and manage social media and online strategies, and Use social media and online tools. Open a unit to see what it covers.
About this course
Here is what the Manage and implement social media and online customer engagement qualification offered by DTC Training covers and who it is designed for.
A set of combined operational and management skills to develop strategies for and implement the use of social media and other online platforms for business purposes. Skills include those for maintaining ethical and professional standards when using social media for an organisation or business, determining the effectiveness of tools in engaging customers, and managing risks to an organisation’s reputation associated with social media and online engagement.This Skill Set is designed for use across industries.
What you'll learn
5 subjects as published by the provider
- SIRXOSM002Maintain ethical and professional standards when using social media and online platforms
- SIRXOSM004Analyse performance of social media and online business tools
- SIRXOSM007Manage risk to organisational reputation in an online setting
- SIRXOSM006Develop and manage social media and online strategies
- SIRXOSM003Use social media and online tools
Source: provider course record