AustralianCourses
Skill set · Statement of AttainmentDomestic students only
  • Skills First (Victoria)

Retail Customer Engagement

SIRSS00024

Hospitality Training Australia in VIC offers Retail Customer Engagement (SIRSS00024), a nationally recognised Skill set · Statement of Attainment qualification.

Hospitality Training Australia

Unclaimed listing

Private RTO · RTO 6372

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Skill set details · domestic students

Government data

Award
Statement of Attainment (no AQF level)

Fees & payment

Government funding

Sourced from government data

Skills First (Victoria)

This course (or skill set) is subsidised under the Victorian Government's Skills First program. Subsidised places are capped per calendar year and eligibility depends on your residency, age and prior-qualification history. The fee shown reflects the Skills First subsidised rate where known — confirm your eligibility and final fee with the provider.

Fees and funding are indicative only. Eligibility depends on residency, prior qualifications and state of study. Confirm with the provider before enrolling.

Entry requirements and how you'll study

Hospitality Training Australia offers Retail Customer Engagement in VIC.

The price on this page is what Hospitality Training Australia has published for Retail Customer Engagement. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.

Entry requirements

Hospitality Training Australia has not listed entry rules for Retail Customer Engagement. Ask them about past study, English, and any interview before you apply.

Use enquire to ask Hospitality Training Australia about start dates, study mode, and how to get into Retail Customer Engagement.

What you'll learn

The study plan includes Follow point-of-sale procedures, Work effectively in a service environment, Engage the customer, Organise personal work requirements, Communicate in the workplace to support team and customer outcomes, and Advise on products and services. Open a unit to see what it covers.

About this course

Here is what the Retail Customer Engagement qualification offered by Hospitality Training Australia covers and who it is designed for.

A set of skills for individuals to interact and communicate with customers and colleagues to provide product and service knowledge, assist with enquiries and complete sales transactions.

What you'll learn

6 subjects as published by the provider

  • SIRXSLS002Follow point-of-sale procedures
  • SIRXIND001Work effectively in a service environment
  • SIRXCEG001Engage the customer
  • SIRXIND003Organise personal work requirements
  • SIRXCOM001Communicate in the workplace to support team and customer outcomes
  • SIRXPDK001Advise on products and services

Source: provider course record