AustralianCourses
Career pathway

General Clerks

ANZSCO 5311

Employed

292,100

Part-time share

40%

Female share

81%

Median weekly earnings

$1,438

Median age

41 yrs

Employment outlook

Growing

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

About this career

General Clerks perform a range of clerical and administrative tasks.

What they typically do

  • Recording, preparing, sorting, classifying and filing information
  • Sorting, opening and sending mail
  • Photocopying and faxing documents
  • Preparing reports of a routine nature
  • Recording issue of equipment to staff
  • Receiving letters and telephone messages
  • Transcribing information onto computers, and proofreading and correcting copy
  • May provide customers with information about services
  • May perform receptionist duties

States and territories

Share of workers by location

NSW
31.3%
VIC
23%
QLD
20.5%
WA
10.3%
SA
6.8%
ACT
4.8%
TAS
1.9%
NT
1.3%

Qualification pathways

These accredited qualifications can lead to a career as a General Clerks.