AustralianCourses
Career pathway

Railways Assistant

ANZSCO 899917

Employed

2,900

Part-time share

13%

Female share

28%

Median age

47 yrs

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

Salary and some workforce figures are suppressed for this occupation because Jobs and Skills Australia / the ABS do not publish estimates for small populations (typically fewer than 50 employed people) or because the figures have been perturbed for privacy. They are shown as unavailable rather than zero.

About this career

Railways' Assistants assist with operating and maintaining facilities at railway stations by updating platform indicators showing train times and destinations, collecting and checking passenger tickets, giving signals for train departures, and cleaning station facilities.

What they typically do

  • Answers questions from passengers.
  • Assists passengers with large luggage, pushchairs and prams.
  • Helps people with special needs, such as wheelchair users.
  • Check tickets and makes sure people are in the correct place to catch their train.
  • May give signalling instructions to train drivers and may clean the station and platform area.
  • May assist in the ticket selling office and provide travel information to passengers.

States and territories

Share of workers by location

NSW
49.8%
QLD
32.6%
VIC
17%
WA
0.3%
SA
0.1%
NT
0%
ACT
0%
TAS
0%

Qualification pathways

These accredited qualifications can lead to a career as a Railways Assistant.