AustralianCourses
Career pathway

Railways Assistant

OSCA 899532·ANZSCO 899917

Employed

890

Part-time share

35.4%

Female share

38.7%

Median age

47 yrs

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

Pay and some job figures are hidden for this job. Jobs and Skills Australia and the ABS do not publish figures for small groups, often under 50 people, or they change the figures to protect privacy. A blank means the figure is not published. It does not mean zero.

Railways Assistant is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.

Courses linked to this job include Certificate II in Rail Customer Service and Certificate III in Passenger Train Guard.

Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Railways Assistant. A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.

There is no single national fee or length for training that leads to Railways Assistant. Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.

About this career

Assists with operating and maintaining facilities at a railway station, and selling tickets to passengers.

What they typically do

  • Assists rail passengers by providing information regarding train schedules and services, and answering enquiries
  • Assists rail passengers with additional needs, such as wheelchair users, or those with large luggage or prams
  • Sells tickets to rail passengers and assists with monitoring ticket barriers
  • Maintains the cleanliness of railway station facilities, including platforms, waiting areas and restrooms
  • Reports any safety hazards or maintenance issues to the appropriate authorities for action

Where they work

Transport, Postal and Warehousing

States and territories

Share of workers by location

NSW
49.8%
QLD
32.6%
VIC
17%
WA
0.3%
SA
0.1%
NT
0%
ACT
0%
TAS
0%

Qualification pathways

These accredited qualifications can lead to a career as a Railways Assistant.