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Career pathway

Sales Assistant (General)

OSCA 631131·ANZSCO 621111

Employed

562,100

Part-time share

72.3%

Female share

64.6%

Median age

26 yrs

Source: Jobs and Skills Australia · ABS 2021 Census of Population and Housing.

Sales Assistant (General) is a job in Australia. The job figures on this page come from Jobs and Skills Australia and the ABS Census, where they are published. The courses listed here lead to this job. Compare the fee, study mode, length, place, and how to get in before you enquire.

Courses linked to this job include Certificate II in Retail Cosmetics, Certificate III in Retail, Certificate I in Retail Services, and Certificate II in Retail Services.

Jobs, part-time share, age, and pay appear on this page only when Jobs and Skills Australia or the ABS has published them for Sales Assistant (General). A blank is a missing figure, not a pay of zero. The courses below are linked to this job. Open one to compare the fee, study mode, length, campus, and how to get in.

There is no single national fee or length for training that leads to Sales Assistant (General). Each provider sets its own price, study mode, and entry rules. Those rules can include past study, an English level, work experience, or an interview. Check the AQF level, and whether you study in Australia or online, before you enquire.

About this career

Sells goods and services such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.

What they typically do

  • Greets and assists customers in selecting and purchasing goods and services
  • Provides information and advice on products to customers
  • Processes sales transactions and handles payments, including the use of point of sale software
  • Replenishes and maintains stock levels
  • Handles customer enquiries, complaints and returns
  • Upsells products and services
  • Maintains a clean and tidy sales area

Where they work

Retail Trade

Qualification pathways

These accredited qualifications can lead to a career as a Sales Assistant (General).