Management and commerce · AQF Level 2
Certificate II in Retail Services
SIR20216
Course overview
Certificate II in Retail Services (SIR20216) is an AQF level 2 course in Management and commerce. This page lists who teaches it. You can compare the fee, the place, how you study, and how to get in.
80 providers list this course in NSW, NT, QLD, SA, VIC, and WA.
Entry requirements are set by each provider. They can include past study, an English level, work experience, or an interview. Open a listing to see the length, the fee, the campus, and how to ask that provider.
Each provider sets the fee for Certificate II in Retail Services. A listing can show a local price, an overseas price, or both. A funded or fee-free place is there only when that provider offers one. It can depend on where you live and what you have studied before.
Filter by state, study mode, and funding. Then sort by rating, fee, length, or name. Open a listing to see the campus and how to ask about Certificate II in Retail Services.
What you'll learn
The study plan includes Engage the customer, Communicate in the workplace to support team and customer outcomes, Work effectively in a service environment, Organise personal work requirements, Advise on products and services, and Identify and respond to security risks.
Career outcomes
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Providers offering this course
Showing 4 of 36
Showing 4 of 36
Units of competency in this qualification
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
- Unit of competencyCORE
Engage the customer
SIRXCEG001
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Communicate in the workplace to support team and customer outcomes
SIRXCOM001
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Work effectively in a service environment
SIRXIND001
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Organise personal work requirements
SIRXIND003
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Advise on products and services
SIRXPDK001
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Identify and respond to security risks
SIRXRSK001
Delivered by RTOsVaries by providerView unit - Unit of competencyCORE
Contribute to workplace health and safety
SIRXWHS002
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use business technology
BSBWOR204
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Use strategies to respond to routine workplace problems
FSKLRG09
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Handle food safely in a retail environment
SIRRFSA001
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Receive and handle retail stock
SIRRINV001
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Produce visual merchandise displays
SIRRMER001
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Merchandise food products
SIRRMER002
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Manage disrespectful, aggressive or abusive customers
SIRXCEG008
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Organise and maintain the store environment
SIRXIND002
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Plan a career in the retail industry
SIRXIND004
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Identify and review social media and online platforms for organisational use
SIRXOSM001
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Advise on food products and services
SIRXPDK002
Delivered by RTOsVaries by providerView unit - Unit of competencyELECTIVE
Follow point-of-sale procedures
SIRXSLS002
Delivered by RTOsVaries by providerView unit
More providers
These providers also list this course. Open a name to see the fee, the campus, and how to apply.
- Training Specialists Australia Pty Ltd
- Charles Darwin University
- SkillCentred
- Australian Vocational Academy
- Rexcel Training
- Alpa
- Matters in Gray Training Organisation
- Training Employment Support Service Inc.
- STEPS Employment
- Workplace Training Strategies Business Trust
- Industrial Resolution Australia Pty Ltd
- Linked 2 Pty Ltd
- Central Job Mart Pty Ltd
- Duke Education
- Skills Strategies International
- Australia Unity Institute of Technology
- Bremer State High School
- Kenmore State High School
- Loganlea State High School
- Mabel Park State High School
- Innisfail State College
- Isis District State High School
- Rosewood State High School
- Kirwan State High School
- Lockyer District State High School
- Lowood State High School
- Mount Morgan State High School
- Toolooa State High School
- Tullawong State High School
- Yeppoon State High School
- Yeronga State High School
- Northside Christian College
- Worklinks Inc
- Orion Training
- Yalga-binbi Institute for Community Development
- Gold Coast Trades College
- College Australia
- Queensland Academy of Technology
- Australian Trade Training College
- Carinity Education - Glendyne
- My Pathway
- Australian Academy Pty Ltd
- Australian Consolidated Training
- Look Now Training
- Ampd Academy
- Prestige Service Training
- Australian Business & Hospitality Training
- International House Brisbane - ALS
- Insight Training Group Australia Pty Ltd
- Occupational Skills Centre Australia Pty Ltd
- Sero Institute
- Halo Nation Training Pty Ltd
- Designer Life
- Squad Training
- Ballarat Group Training (BGT)
- MADEC Community College
- Murray Mallee Training Company Ltd
- Narre Community Learning Centre
- SYC Ltd
- TIME Education and Training
- BJ Network Consulting Australia
- CEG - Training Partnerships
- HITsa
- North East Vocational College
- Natwide Training Australia
- Dynamic Learning Services
- Australian College of Finance & Management
- Axiom College
- ARC Retail Institute
- Rts QLD
- My Trade Start
- Mastery Institute Australia
- Foot in the Door Training
- Zest Institute
- Australian Institute of Entrepreneurs
- Noosa District State High School
