Certificate II in Health Support Services

Communicate and work in health or community services

Work with diverse people

Apply basic principles and practices of infection prevention and control

Participate in workplace health and safety

Process and maintain workplace information

Interpret and apply medical terminology appropriately

Maintain patient records

Use business resources

Deliver a service to customers

Plan and apply time management

Use business software applications

Maintain a high standard of service

Prepare and maintain beds

Respond effectively to behaviours of concern

Transport individuals

Support food services and dietetics in menu and meal order processing

Follow basic food safety practices

Provide ward or unit based food preparation and distribution services

Perform kitchenware washing

Serve cafeteria customers

Apply cook-freeze and reheating processes

Perform general cleaning tasks in a clinical setting

Handle and move equipment, goods and mail

Maintain stock inventory

Handle medical gases safely

Conduct manual tasks safely

Prepare and present simple dishes

Prepare and present sandwiches

Use hygienic practices for food safety

Transport and store food