Certificate IV in Health Administration

Apply the principles of confidentiality, privacy and security within the medical environment

Respond effectively to behaviours of concern

Communicate and work in health or community services

Work with diverse people

Work legally and ethically

Facilitate a coordinated approach to client care

Use medical terminology in health care

Implement and monitor infection prevention and control standards, policies and procedures

Maintain work health and safety

Participate in quality audits

Report on financial activity

Support employee and industrial relations

Support the learning and development of teams and individuals

Coordinate recruitment and onboarding

Support human resources functions and processes

Coordinate workplace information systems

Provide information from and about records

Lead team effectiveness

Prepare and process medical accounts

Manage patient recordkeeping system

Coordinate business operational plans

Implement customer service strategies

Manage business risk

Develop personal work priorities

Promote innovation in team environments

Implement and monitor environmentally sustainable work practices

Develop workplace policies and procedures for sustainability

Reflect on and improve own professional practice

Administer and coordinate Telehealth services

Manage Telehealth technology

Manage health billing and accounting system

Apply an understanding of the health care system to clinical coding practice

Interpret and navigate health care records

Apply basic principles and practices of infection prevention and control