Certificate IV in Government

Uphold the values and principles of public service

Engage with stakeholders

Apply government processes

Work effectively with diversity and inclusion

Participate in quality audits

Initiate quality audits

Lead quality audits

Report on quality audits

Support employee and industrial relations

Coordinate recruitment and onboarding

Support human resources functions and processes

Coordinate rehabilitation and return to work programs

Lead effective workplace relationships

Coordinate business operational plans

Manage personal and professional development

Apply project human resources management approaches

Undertake project work

Implement and monitor environmentally sustainable work practices

Contribute to the health and safety of self and others

Assist with maintaining workplace safety

Implement and monitor WHS policies, procedures and programs

Manage personal injury case loads

Manage personal injury claims

Conduct patrols

Command operational groups

Examine and test firearms

Undertake career planning

Provide input to change processes

Deal with conflict

Work with interpreters

Gather and analyse information

Conduct research and analysis

Use public sector financial processes

Exercise delegations

Uphold and support inclusive workplace practices

Provide workplace mentoring

Provide workplace coaching

Monitor performance and provide feedback

Use resources to achieve work unit goals

Identify and treat risks

Organise workplace information

Use advanced workplace communication strategies

Compose complex workplace documents

Prepare high-level written communication

Work effectively in the organisation

Develop internal and external networks

Identify and select government service delivery options

Administer government service delivery requirements

Conduct government service delivery interviews

Administer delivery of financial and other benefits

Assist self-management of government service offers

Assist government service recipients with complex needs

Provide a consultancy service for human resource management

Conduct an investigation

Encourage compliance with legislation in the public sector

Procure goods and services

Assist with specialist policy development

Give and receive policy information

Support policy implementation

Implement e-correspondence policies

Undertake routine inspections and monitoring

Apply regulatory powers

Give evidence

Gather information through interviews

Conduct surveillance

Receive and validate data

Undertake compliance audits

Manage regulatory compliance

Identify and apply statute law

Undertake legislative decision-making

Manage information on legal entities, relationships and property

Interpret and assess contracts

Assess applications for grants, subsidies and rebates

Evaluate returns-based taxes

Determine land tax liability

Determine stamp duties

Administer levies, fines and other taxes

Represent and promote the organisation

Operate as part of an emergency control organisation

Participate as a member of a facility emergency response team