Jobs and Skills WA
This course may be offered at a lower or fee-free rate under the WA Government's Jobs and Skills WA initiative. Availability is subject to place caps and your eligibility. Confirm current pricing and eligibility with the provider.
SIT40422
Pal Education in WA offers Certificate IV in Hospitality (SIT40422), a nationally recognised AQF Level 4 qualification. The program runs for 5 months 18 days. Government subsidised places may be available.
Pal Education
Tier 2Private RTO · WA
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Sourced from government data
This course may be offered at a lower or fee-free rate under the WA Government's Jobs and Skills WA initiative. Availability is subject to place caps and your eligibility. Confirm current pricing and eligibility with the provider.
Pal Education offers Certificate IV in Hospitality. It runs for 5 months 18 days in WA.
The price on this page is what Pal Education has published for Certificate IV in Hospitality. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Pal Education has not listed entry rules for Certificate IV in Hospitality. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Pal Education about start dates, study mode, and how to get into Certificate IV in Hospitality.
The study plan includes Work effectively in hospitality service, Enhance customer service experiences, Manage conflict, Manage finances within a budget, Coach others in job skills, and Roster staff. Open a unit to see what it covers.
Occupation this qualification leads to
9 core units · 95 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Work effectively in hospitality service
COREEnhance customer service experiences
COREManage conflict
COREManage finances within a budget
CORECoach others in job skills
CORERoster staff
CORELead and manage people
COREMonitor work operations
COREImplement and monitor work health and safety practices
COREMaintain financial records
ELECTIVEReport on financial activity
ELECTIVEImplement and monitor environmentally sustainable work practices
ELECTIVEDesign and produce business documents
ELECTIVEDesign and produce spreadsheets
ELECTIVEDesign and produce complex spreadsheets
ELECTIVELead diversity and inclusion
ELECTIVEMaintain cleaning storage areas
ELECTIVEClean carpeted floors
ELECTIVEClean hard floors
ELECTIVEClean and maintain amenities
ELECTIVEClean glass surfaces
ELECTIVEClean window coverings
ELECTIVEClean rooms, furniture and fittings
ELECTIVEClean walls, ceilings and fittings
ELECTIVEMonitor and control individual and crowd behaviour to maintain security
ELECTIVEPlan provision of close protection services
ELECTIVEProvide First Aid
ELECTIVEMaintain ethical and professional standards when using social media and online platforms
ELECTIVEUse social media and online tools
ELECTIVESource and use information on the events industry
ELECTIVEAdminister event registrations
ELECTIVEProvide event production support
ELECTIVEPlan in-house events
ELECTIVEClean premises and equipment
ELECTIVEProvide housekeeping services to guests
ELECTIVEPrepare rooms for guests
ELECTIVELaunder linen and guest clothes
ELECTIVEProvide porter services
ELECTIVEProvide valet services
ELECTIVEConduct night audit
ELECTIVEProvide accommodation reception services
ELECTIVEProvide responsible service of alcohol
ELECTIVEClean and tidy bar areas
ELECTIVEOperate a bar
ELECTIVEPrepare and serve non-alcoholic beverages
ELECTIVEPrepare and serve espresso coffee
ELECTIVEProvide room service
ELECTIVEOperate and monitor cellar systems
ELECTIVEConduct a product tasting for alcoholic beverages
ELECTIVEPrepare and serve cocktails
ELECTIVEProvide advice on beers, spirits and liqueurs
ELECTIVEProvide advice on Australian wines
ELECTIVEProvide advice on imported wines
ELECTIVEProvide table service of food and beverage
ELECTIVEProvide silver service
ELECTIVEProvide advice on food
ELECTIVEProvide advice on food and beverage matching
ELECTIVEPlan and monitor espresso coffee service
ELECTIVEProvide responsible gambling services
ELECTIVEAttend gaming machines
ELECTIVEOperate a TAB outlet
ELECTIVEConduct Keno games
ELECTIVEAnalyse and report on gaming machine data
ELECTIVEDeal Baccarat games
ELECTIVEConduct Big Wheel games
ELECTIVEDeal Blackjack games
ELECTIVEDeal Poker games
ELECTIVEDeal Pontoon games
ELECTIVEConduct Rapid Roulette games
ELECTIVEConduct Roulette games
ELECTIVEAttend casino gaming machines
ELECTIVEDeal Caribbean Stud games
ELECTIVEDeal Casino War games
ELECTIVEDeal Mississippi Stud games
ELECTIVEConduct Rapid Baccarat games
ELECTIVEConduct Rapid Big Wheel games
ELECTIVEDeal Three Card Poker games
ELECTIVEUse hygienic practices for hospitality service
ELECTIVESource and use information on the hospitality industry
ELECTIVEPlan catering for events or functions
ELECTIVEAccess and interpret product information
ELECTIVESell tourism products or services
ELECTIVEProvide visitor information
ELECTIVEProvide lost and found services
ELECTIVEProvide club reception services
ELECTIVEUse a computerised booking system
ELECTIVEPrepare quotations
ELECTIVEAddress protocol requirements
ELECTIVERespond to a customer in crisis
ELECTIVEInterpret financial information
ELECTIVEUse hygienic practices for food safety
ELECTIVEParticipate in safe food handling practices
ELECTIVETransport and store food
ELECTIVEReceive, store and maintain stock
ELECTIVEPurchase goods
ELECTIVEControl stock
ELECTIVEConduct oral communication in a language other than English
ELECTIVERead and write information in a language other than English
ELECTIVECoordinate production of brochures and marketing materials
ELECTIVECreate a promotional display or stand
ELECTIVEPlan and implement sales activities
ELECTIVECoordinate marketing activities
ELECTIVEParticipate in cooperative online marketing initiatives
ELECTIVEIdentify hazards, assess and control safety risks
ELECTIVE