AQF Level 4Domestic students only
Certificate IV in Hospitality
SIT40422
Zest Institute in QLD offers Certificate IV in Hospitality (SIT40422), a nationally recognised AQF Level 4 qualification. The program runs for 5 months 18 days.
Zest Institute
Unclaimed listingPrivate RTO · RTO 41396
Course details · domestic students
Government data
- Duration
- 5 months 18 days
- Qualification level
- AQF Level 4
Entry requirements and how you'll study
Zest Institute offers Certificate IV in Hospitality. It runs for 5 months 18 days in QLD.
The price on this page is what Zest Institute has published for Certificate IV in Hospitality. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Zest Institute has not listed entry rules for Certificate IV in Hospitality. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Zest Institute about start dates, study mode, and how to get into Certificate IV in Hospitality.
What you'll learn
The study plan includes Work effectively in hospitality service, Enhance customer service experiences, Manage conflict, Manage finances within a budget, Coach others in job skills, and Roster staff. Open a unit to see what it covers.
What you'll learn
9 core units · 95 electives available
Core units
· All core units must be completed- SITHIND008Work effectively in hospitality serviceCORE
- SITXCCS015Enhance customer service experiencesCORE
- SITXCOM010Manage conflictCORE
- SITXFIN009Manage finances within a budgetCORE
- SITXHRM007Coach others in job skillsCORE
- SITXHRM008Roster staffCORE
- SITXHRM009Lead and manage peopleCORE
- SITXMGT004Monitor work operationsCORE
- SITXWHS007Implement and monitor work health and safety practicesCORE
Group Electives
· select units from this group to complete the qualification- BSBFIN302Maintain financial recordsELECTIVE
- BSBFIN401Report on financial activityELECTIVE
- BSBSUS411Implement and monitor environmentally sustainable work practicesELECTIVE
- BSBTEC301Design and produce business documentsELECTIVE
- BSBTEC302Design and produce spreadsheetsELECTIVE
- BSBTEC402Design and produce complex spreadsheetsELECTIVE
- BSBTWK501Lead diversity and inclusionELECTIVE
- CPPCLO3100Maintain cleaning storage areasELECTIVE
- CPPCLO3101Clean carpeted floorsELECTIVE
- CPPCLO3102Clean hard floorsELECTIVE
- CPPCLO3103Clean and maintain amenitiesELECTIVE
- CPPCLO3105Clean glass surfacesELECTIVE
- CPPCLO3108Clean window coveringsELECTIVE
- CPPCLO3111Clean rooms, furniture and fittingsELECTIVE
- CPPCLO3112Clean walls, ceilings and fittingsELECTIVE
- CPPSEC2110Monitor and control individual and crowd behaviour to maintain securityELECTIVE
- CPPSEC3122Plan provision of close protection servicesELECTIVE
- HLTAID011Provide First AidELECTIVE
- SIRXOSM002Maintain ethical and professional standards when using social media and online platformsELECTIVE
- SIRXOSM003Use social media and online toolsELECTIVE
- SITEEVT020Source and use information on the events industryELECTIVE
- SITEEVT021Administer event registrationsELECTIVE
- SITEEVT022Provide event production supportELECTIVE
- SITEEVT023Plan in-house eventsELECTIVE
- SITHACS009Clean premises and equipmentELECTIVE
- SITHACS010Provide housekeeping services to guestsELECTIVE
- SITHACS011Prepare rooms for guestsELECTIVE
- SITHACS012Launder linen and guest clothesELECTIVE
- SITHACS013Provide porter servicesELECTIVE
- SITHACS014Provide valet servicesELECTIVE
- SITHACS015Conduct night auditELECTIVE
- SITHACS016Provide accommodation reception servicesELECTIVE
- SITHFAB021Provide responsible service of alcoholELECTIVE
- SITHFAB022Clean and tidy bar areasELECTIVE
- SITHFAB023Operate a barELECTIVE
- SITHFAB024Prepare and serve non-alcoholic beveragesELECTIVE
- SITHFAB025Prepare and serve espresso coffeeELECTIVE
- SITHFAB026Provide room serviceELECTIVE
- SITHFAB028Operate and monitor cellar systemsELECTIVE
- SITHFAB029Conduct a product tasting for alcoholic beveragesELECTIVE
- SITHFAB030Prepare and serve cocktailsELECTIVE
- SITHFAB031Provide advice on beers, spirits and liqueursELECTIVE
- SITHFAB032Provide advice on Australian winesELECTIVE
- SITHFAB033Provide advice on imported winesELECTIVE
- SITHFAB034Provide table service of food and beverageELECTIVE
- SITHFAB035Provide silver serviceELECTIVE
- SITHFAB036Provide advice on foodELECTIVE
- SITHFAB037Provide advice on food and beverage matchingELECTIVE
- SITHFAB038Plan and monitor espresso coffee serviceELECTIVE
- SITHGAM022Provide responsible gambling servicesELECTIVE
- SITHGAM023Attend gaming machinesELECTIVE
- SITHGAM024Operate a TAB outletELECTIVE
- SITHGAM025Conduct Keno gamesELECTIVE
- SITHGAM026Analyse and report on gaming machine dataELECTIVE
- SITHGAM027Deal Baccarat gamesELECTIVE
- SITHGAM028Conduct Big Wheel gamesELECTIVE
- SITHGAM029Deal Blackjack gamesELECTIVE
- SITHGAM030Deal Poker gamesELECTIVE
- SITHGAM031Deal Pontoon gamesELECTIVE
- SITHGAM032Conduct Rapid Roulette gamesELECTIVE
- SITHGAM033Conduct Roulette gamesELECTIVE
- SITHGAM034Attend casino gaming machinesELECTIVE
- SITHGAM035Deal Caribbean Stud gamesELECTIVE
- SITHGAM036Deal Casino War gamesELECTIVE
- SITHGAM037Deal Mississippi Stud gamesELECTIVE
- SITHGAM038Conduct Rapid Baccarat gamesELECTIVE
- SITHGAM039Conduct Rapid Big Wheel gamesELECTIVE
- SITHGAM040Deal Three Card Poker gamesELECTIVE
- SITHIND005Use hygienic practices for hospitality serviceELECTIVE
- SITHIND006Source and use information on the hospitality industryELECTIVE
- SITHKOP014Plan catering for events or functionsELECTIVE
- SITTTVL001Access and interpret product informationELECTIVE
- SITTTVL004Sell tourism products or servicesELECTIVE
- SITXCCS010Provide visitor informationELECTIVE
- SITXCCS012Provide lost and found servicesELECTIVE
- SITXCCS013Provide club reception servicesELECTIVE
- SITXCCS017Use a computerised booking systemELECTIVE
- SITXCCS019Prepare quotationsELECTIVE
- SITXCOM009Address protocol requirementsELECTIVE
- SITXCRI003Respond to a customer in crisisELECTIVE
- SITXFIN008Interpret financial informationELECTIVE
- SITXFSA005Use hygienic practices for food safetyELECTIVE
- SITXFSA006Participate in safe food handling practicesELECTIVE
- SITXFSA007Transport and store foodELECTIVE
- SITXINV006Receive, store and maintain stockELECTIVE
- SITXINV007Purchase goodsELECTIVE
- SITXINV008Control stockELECTIVE
- SITXLAN008Conduct oral communication in a language other than EnglishELECTIVE
- SITXLAN009Read and write information in a language other than EnglishELECTIVE
- SITXMPR009Coordinate production of brochures and marketing materialsELECTIVE
- SITXMPR010Create a promotional display or standELECTIVE
- SITXMPR011Plan and implement sales activitiesELECTIVE
- SITXMPR012Coordinate marketing activitiesELECTIVE
- SITXMPR013Participate in cooperative online marketing initiativesELECTIVE
- SITXWHS006Identify hazards, assess and control safety risksELECTIVE
Source: training.gov.au
Where will it lead me?
Career outcomes