Customer Service Skill Set
BSBSS00119
Dymocks Training in NSW offers Customer Service Skill Set (BSBSS00119), a nationally recognised Skill set · Statement of Attainment qualification.
Dymocks Training
Unclaimed listingPrivate RTO · RTO 45981
5.0(13 reviews)
Skill set details · domestic students
Government data
- Award
- Statement of Attainment (no AQF level)
Entry requirements and how you'll study
Dymocks Training offers Customer Service Skill Set in NSW.
The price on this page is what Dymocks Training has published for Customer Service Skill Set. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Dymocks Training has not listed entry rules for Customer Service Skill Set. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Dymocks Training about start dates, study mode, and how to get into Customer Service Skill Set.
What you'll learn
The study plan includes Assist with customer difficulties, Deliver and monitor a service to customers, Process customer complaints, and Advise on products and services. Open a unit to see what it covers.
About this course
Here is what the Customer Service Skill Set qualification offered by Dymocks Training covers and who it is designed for.
This skill set addresses the skills and knowledge to provide customer service for an organisation.
What you'll learn
4 subjects as published by the provider
- SIRXCEG002Assist with customer difficulties
- BSBOPS304Deliver and monitor a service to customers
- BSBOPS305Process customer complaints
- SIRXPDK001Advise on products and services
Source: provider course record
Where will it lead me?
Career outcomes
Counts toward: BSB30120 Certificate III in Business