AURSAA001·Nationally recognised unit of competency.
A single unit of competency. Completing it does not award a qualification — it counts toward the qualifications listed below.
Full elements, performance criteria and assessment requirements for AURSAA001 are published on training.gov.au and are not yet ingested for this unit. The sections above render only where that detail exists.
Process customer complaints in an automotive workplace (AURSAA001) is a nationally recognised unit of competency in the Automotive Retail, Service and Repair training package. This page explains how the unit is packaged in Australian qualifications and where to compare registered providers, using training.gov.au open data.
Completing this unit on its own does not award a qualification. It can count toward a nationally recognised qualification when a registered training organisation includes it in that qualification's packaging rules.
AustralianCourses currently lists 6 qualifications that include Process customer complaints in an automotive workplace, including Certificate III in Automotive Administration, Certificate II in Automotive Administration, Certificate III in Automotive Glazing Technology and Certificate III in Automotive Sales. Open a qualification page to see which providers deliver it.
Unit codes, titles and packaging relationships on this page come from government open data on training.gov.au. Elements, performance criteria and assessment requirements are shown only when they have been ingested. Confirm the current release on training.gov.au before enrolling.
6 qualifications include this unit
