SIRXCEG009·Nationally recognised unit of competency.
A single unit of competency. Completing it does not award a qualification — it counts toward the qualifications listed below.
Full elements, performance criteria and assessment requirements for SIRXCEG009 are published on training.gov.au and are not yet ingested for this unit. The sections above render only where that detail exists.
Manage workplace responses to disrespectful aggressive or abusive customer behaviour. (SIRXCEG009) is a nationally recognised unit of competency. This page explains how the unit is packaged in Australian qualifications and where to compare registered providers, using training.gov.au open data.
Completing this unit on its own does not award a qualification. It can count toward a nationally recognised qualification when a registered training organisation includes it in that qualification's packaging rules.
AustralianCourses currently lists 6 qualifications that include Manage workplace responses to disrespectful aggressive or abusive customer behaviour., including Diploma of Travel and Tourism Management, Certificate IV in Community Pharmacy, Diploma of Retail Leadership and Diploma of Sport, Aquatics and Recreation Management. Open a qualification page to see which providers deliver it.
Unit codes, titles and packaging relationships on this page come from government open data on training.gov.au. Elements, performance criteria and assessment requirements are shown only when they have been ingested. Confirm the current release on training.gov.au before enrolling.
6 qualifications include this unit
