Management and commerce · AQF Level 5

Diploma of Travel and Tourism Management

Name: Diploma of Travel and Tourism Management
Availability: InStock

SIT50122

41 providersTypically 1 year41 of 41 providers offer government funding

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Conference And Event Organiser Conference and Event Organisers

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Supreme Business College Pty Ltd

Private RTOGov. fundedVET Student LoansFee-Free TAFEUnclaimed

NSW1 yearNo reviews yet

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National Skills Pty Ltd

Private RTOGov. fundedVET Student LoansFee-Free TAFEUnclaimed

QLD1 yearNo reviews yet

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Sydney Management and Travel Academy Pty Ltd

Private RTOGov. fundedVET Student LoansFee-Free TAFEUnclaimed

NSW1 yearNo reviews yet

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Clarendon Business College Pty Ltd

Private RTOGov. fundedVET Student LoansFee-Free TAFEUnclaimed

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Units of competency in this qualification

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Provide First Aid
HLTAID011
Edway Training
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Diploma of Travel and Tourism Management

Career outcomes

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Providers offering this course

Supreme Business College Pty Ltd

National Skills Pty Ltd

Sydney Management and Travel Academy Pty Ltd

Clarendon Business College Pty Ltd

Units of competency in this qualification

Lead diversity and inclusion

Manage risk to organisational reputation in an online setting

Source and use information on the tourism and travel industry

Enhance customer service experiences

Develop and manage quality customer service practices

Manage conflict

Interpret financial information

Manage finances within a budget

Prepare and monitor budgets

Lead and manage people

Monitor work operations

Establish and conduct business relationships

Implement and monitor work health and safety practices

Make presentations

Report on financial activity

Assess marketing opportunities

Plan and monitor direct marketing activities

Design and develop marketing communication plans

Manage business risk

Implement and monitor environmentally sustainable work practices

Design and produce business documents

Create electronic presentations

Design and produce complex spreadsheets

Manage meetings

Write complex documents

Promote workplace cyber security awareness and best practices

Contribute to cyber security incident responses

Provide First Aid

Provide First Aid in remote or isolated site

Manage disrespectful, aggressive or abusive customers

Manage workplace responses to disrespectful aggressive or abusive customer behaviour.

Maintain ethical and professional standards when using social media and online platforms

Use social media and online tools

Develop a basic website for customer engagement

Develop an ecommerce strategy

Lead tour groups

Prepare and present tour commentaries or activities

Develop and maintain the general and regional knowledge required by guides

Research and share information on Australian Indigenous cultures

Prepare specialised interpretive content on flora, fauna and landscape

Prepare specialised interpretive content on marine environments

Prepare specialised interpretive content on cultural and heritage environments

Coordinate and operate tours

Source and use information on the holiday park and resort industry

Package tourism products

Develop interpretive activities

Coordinate and operate sustainable tourism activities

Develop in-house recreational activities

Research and analyse tourism data

Load touring equipment and supplies

Provide outdoor catering

Allocate tour or activity resources

Set up and operate a camp site

Operate tours in a remote area

Access and interpret product information

Provide advice on international destinations

Provide advice on Australian destinations

Sell tourism products or services

Prepare customer quotations

Book tourism products and process documentation

Use a computerised reservations or operations system

Source airfares and issue tickets for domestic flights

Construct international airfares

Construct advanced international airfares

Provide specialist advice on cruises

Provide visitor information

Address protocol requirements

Respond to a customer in crisis

Process financial transactions

Manage physical assets

Identify and manage legal risks and comply with law