SIR20216
Sgscc Schoolage in NSW offers Certificate II in Retail Services (SIR20216), a nationally recognised AQF Level 2 qualification. Government subsidised places may be available.
Sgscc Schoolage
Tier 2Community Education Provider · NSW
4.1· 47 reviews
Sourced from government data
This course is subsidised under the NSW Government's Smart and Skilled program, which reduces the fee you pay based on your circumstances (e.g. existing qualifications, concession status). The subsidised fee shown is indicative — your actual fee depends on eligibility criteria set by the NSW Skills List. Confirm your subsidised fee with the provider.
Sgscc Schoolage offers Certificate II in Retail Services in NSW.
The price on this page is what Sgscc Schoolage has published for Certificate II in Retail Services. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Sgscc Schoolage has not listed entry rules for Certificate II in Retail Services. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Sgscc Schoolage about start dates, study mode, and how to get into Certificate II in Retail Services.
The study plan includes Engage the customer, Communicate in the workplace to support team and customer outcomes, Work effectively in a service environment, Organise personal work requirements, Advise on products and services, and Identify and respond to security risks. Open a unit to see what it covers.
Occupation this qualification leads to
7 core units · 12 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Engage the customer
CORECommunicate in the workplace to support team and customer outcomes
COREWork effectively in a service environment
COREOrganise personal work requirements
COREAdvise on products and services
COREIdentify and respond to security risks
COREContribute to workplace health and safety
COREUse business technology
ELECTIVEUse strategies to respond to routine workplace problems
ELECTIVEHandle food safely in a retail environment
ELECTIVEReceive and handle retail stock
ELECTIVEProduce visual merchandise displays
ELECTIVEMerchandise food products
ELECTIVEManage disrespectful, aggressive or abusive customers
ELECTIVEOrganise and maintain the store environment
ELECTIVEPlan a career in the retail industry
ELECTIVEIdentify and review social media and online platforms for organisational use
ELECTIVEAdvise on food products and services
ELECTIVEFollow point-of-sale procedures
ELECTIVE