NT Fee-Free TAFE
This course (or skill set) is available fee-free through the Northern Territory's Fee-Free TAFE offering (delivered via CDU/Batchelor Institute), subject to place availability. Confirm current availability with the provider.
AQF Level 3Domestic students onlyManagement and commerce
Certificate III in Retail
SIR30216
Gold Coast Training College in Australia offers Certificate III in Retail (SIR30216), a nationally recognised AQF Level 3 qualification. Government subsidised places may be available.
Gold Coast Training College
Tier 2Private RTO · Australia
4.9· 93 reviews
Domestic fee · Full qualification
- Government Funding
- NT Fee-Free TAFE
- ATAR requirement
- No ATAR — entry by application
Career outcome
Mapped ANZSCO occupation
- Sales Assistant (General)ANZSCO 621111
- Sales Assistants (General)ANZSCO 6211
Subjects & units of competency
8 core units · 30 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completed- SIRXCEG001
Engage the customer
CORE - SIRXCEG002
Assist with customer difficulties
CORE - SIRXCEG003
Build customer relationships and loyalty
CORE - SIRXCOM002
Work effectively in a team
CORE - SIRXIND001
Work effectively in a service environment
CORE - SIRXRSK001
Identify and respond to security risks
CORE - SIRXSLS001
Sell to the retail customer
CORE - SIRXWHS002
Contribute to workplace health and safety
CORE
Group Electives
· select units from this group to complete the qualification- BSBMKG401
Profile the market
ELECTIVE - CHCDIV001
Work with diverse people
ELECTIVE - SIRRFSA001
Handle food safely in a retail environment
ELECTIVE - SIRRFSA002
Supervise a food safety program
ELECTIVE - SIRRINV001
Receive and handle retail stock
ELECTIVE - SIRRINV002
Control stock
ELECTIVE - SIRRMER001
Produce visual merchandise displays
ELECTIVE - SIRRMER002
Merchandise food products
ELECTIVE - SIRRMER003
Coordinate visual merchandising activities
ELECTIVE - SIRRRTF001
Balance and secure point-of-sale terminal
ELECTIVE - SIRRSTY001
Style the customer
ELECTIVE - SIRWSLS002
Analyse and achieve sales targets
ELECTIVE - SIRWSLS003
Build sales of branded products
ELECTIVE - SIRXCEG006
Provide online customer service
ELECTIVE - SIRXCEG008
Manage disrespectful, aggressive or abusive customers
ELECTIVE - SIRXCOM003
Promote team cohesion
ELECTIVE - SIRXDLV001
Deliver food products
ELECTIVE - SIRXHWB001
Maintain personal health and wellbeing
ELECTIVE - SIRXIND002
Organise and maintain the store environment
ELECTIVE - SIRXIND003
Organise personal work requirements
ELECTIVE - SIRXIND005
Develop personal productivity
ELECTIVE - SIRXMGT001
Supervise and support frontline team members
ELECTIVE - SIRXMKT001
Support marketing and promotional activities
ELECTIVE - SIRXOSM001
Identify and review social media and online platforms for organisational use
ELECTIVE - SIRXOSM002
Maintain ethical and professional standards when using social media and online platforms
ELECTIVE - SIRXOSM003
Use social media and online tools
ELECTIVE - SIRXPDK002
Advise on food products and services
ELECTIVE - SIRXPDK003
Advise on health and nutritional products and services
ELECTIVE - SIRXTAD001
Train others in frontline tasks
ELECTIVE - SITHFAB002
Provide responsible service of alcohol
ELECTIVE