Certificate III in Retail
SIR30216
HITsa in SA offers Certificate III in Retail (SIR30216), a nationally recognised AQF Level 3 qualification.
HITsa
Tier 2Private RTO · SA
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Domestic fee · Full qualification
- ATAR requirement
- No ATAR — entry by application
Career outcome
Mapped ANZSCO occupation
- Sales Assistant (General)ANZSCO 621111
- Sales Assistants (General)ANZSCO 6211
Subjects & units of competency
8 core units · 30 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completed- SIRXCEG001
Engage the customer
CORE - SIRXCEG002
Assist with customer difficulties
CORE - SIRXCEG003
Build customer relationships and loyalty
CORE - SIRXCOM002
Work effectively in a team
CORE - SIRXIND001
Work effectively in a service environment
CORE - SIRXRSK001
Identify and respond to security risks
CORE - SIRXSLS001
Sell to the retail customer
CORE - SIRXWHS002
Contribute to workplace health and safety
CORE
Group Electives
· select units from this group to complete the qualification- BSBMKG401
Profile the market
ELECTIVE - CHCDIV001
Work with diverse people
ELECTIVE - SIRRFSA001
Handle food safely in a retail environment
ELECTIVE - SIRRFSA002
Supervise a food safety program
ELECTIVE - SIRRINV001
Receive and handle retail stock
ELECTIVE - SIRRINV002
Control stock
ELECTIVE - SIRRMER001
Produce visual merchandise displays
ELECTIVE - SIRRMER002
Merchandise food products
ELECTIVE - SIRRMER003
Coordinate visual merchandising activities
ELECTIVE - SIRRRTF001
Balance and secure point-of-sale terminal
ELECTIVE - SIRRSTY001
Style the customer
ELECTIVE - SIRWSLS002
Analyse and achieve sales targets
ELECTIVE - SIRWSLS003
Build sales of branded products
ELECTIVE - SIRXCEG006
Provide online customer service
ELECTIVE - SIRXCEG008
Manage disrespectful, aggressive or abusive customers
ELECTIVE - SIRXCOM003
Promote team cohesion
ELECTIVE - SIRXDLV001
Deliver food products
ELECTIVE - SIRXHWB001
Maintain personal health and wellbeing
ELECTIVE - SIRXIND002
Organise and maintain the store environment
ELECTIVE - SIRXIND003
Organise personal work requirements
ELECTIVE - SIRXIND005
Develop personal productivity
ELECTIVE - SIRXMGT001
Supervise and support frontline team members
ELECTIVE - SIRXMKT001
Support marketing and promotional activities
ELECTIVE - SIRXOSM001
Identify and review social media and online platforms for organisational use
ELECTIVE - SIRXOSM002
Maintain ethical and professional standards when using social media and online platforms
ELECTIVE - SIRXOSM003
Use social media and online tools
ELECTIVE - SIRXPDK002
Advise on food products and services
ELECTIVE - SIRXPDK003
Advise on health and nutritional products and services
ELECTIVE - SIRXTAD001
Train others in frontline tasks
ELECTIVE - SITHFAB002
Provide responsible service of alcohol
ELECTIVE