NT Fee-Free TAFE
This course (or skill set) is available fee-free through the Northern Territory's Fee-Free TAFE offering (delivered via CDU/Batchelor Institute), subject to place availability. Confirm current availability with the provider.
SIR30216
Lead - Live, Experience, Access, Develop in Australia offers Certificate III in Retail (SIR30216), a nationally recognised AQF Level 3 qualification. Government subsidised places may be available.
Lead - Live, Experience, Access, Develop
Tier 2Community Education Provider · Australia
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This course (or skill set) is available fee-free through the Northern Territory's Fee-Free TAFE offering (delivered via CDU/Batchelor Institute), subject to place availability. Confirm current availability with the provider.
Mapped ANZSCO occupation
8 core units · 30 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Engage the customer
COREAssist with customer difficulties
COREBuild customer relationships and loyalty
COREWork effectively in a team
COREWork effectively in a service environment
COREIdentify and respond to security risks
CORESell to the retail customer
COREContribute to workplace health and safety
COREProfile the market
ELECTIVEWork with diverse people
ELECTIVEHandle food safely in a retail environment
ELECTIVESupervise a food safety program
ELECTIVEReceive and handle retail stock
ELECTIVEControl stock
ELECTIVEProduce visual merchandise displays
ELECTIVEMerchandise food products
ELECTIVECoordinate visual merchandising activities
ELECTIVEBalance and secure point-of-sale terminal
ELECTIVEStyle the customer
ELECTIVEAnalyse and achieve sales targets
ELECTIVEBuild sales of branded products
ELECTIVEProvide online customer service
ELECTIVEManage disrespectful, aggressive or abusive customers
ELECTIVEPromote team cohesion
ELECTIVEDeliver food products
ELECTIVEMaintain personal health and wellbeing
ELECTIVEOrganise and maintain the store environment
ELECTIVEOrganise personal work requirements
ELECTIVEDevelop personal productivity
ELECTIVESupervise and support frontline team members
ELECTIVESupport marketing and promotional activities
ELECTIVEIdentify and review social media and online platforms for organisational use
ELECTIVEMaintain ethical and professional standards when using social media and online platforms
ELECTIVEUse social media and online tools
ELECTIVEAdvise on food products and services
ELECTIVEAdvise on health and nutritional products and services
ELECTIVETrain others in frontline tasks
ELECTIVEProvide responsible service of alcohol
ELECTIVE