Certificate III in Retail
SIR30216
Zest Institute in QLD offers Certificate III in Retail (SIR30216), a nationally recognised AQF Level 3 qualification.
Zest Institute
Unclaimed listingPrivate RTO · RTO 41396
Course details · domestic students
Government data
- Qualification level
- AQF Level 3
Entry requirements and how you'll study
Zest Institute offers Certificate III in Retail in QLD.
The price on this page is what Zest Institute has published for Certificate III in Retail. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Zest Institute has not listed entry rules for Certificate III in Retail. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Zest Institute about start dates, study mode, and how to get into Certificate III in Retail.
What you'll learn
The study plan includes Engage the customer, Assist with customer difficulties, Build customer relationships and loyalty, Work effectively in a team, Work effectively in a service environment, and Identify and respond to security risks. Open a unit to see what it covers.
What you'll learn
8 core units · 30 electives available
Core units
· All core units must be completed- SIRXCEG001Engage the customerCORE
- SIRXCEG002Assist with customer difficultiesCORE
- SIRXCEG003Build customer relationships and loyaltyCORE
- SIRXCOM002Work effectively in a teamCORE
- SIRXIND001Work effectively in a service environmentCORE
- SIRXRSK001Identify and respond to security risksCORE
- SIRXSLS001Sell to the retail customerCORE
- SIRXWHS002Contribute to workplace health and safetyCORE
Group Electives
· select units from this group to complete the qualification- BSBMKG401Profile the marketELECTIVE
- CHCDIV001Work with diverse peopleELECTIVE
- SIRRFSA001Handle food safely in a retail environmentELECTIVE
- SIRRFSA002Supervise a food safety programELECTIVE
- SIRRINV001Receive and handle retail stockELECTIVE
- SIRRINV002Control stockELECTIVE
- SIRRMER001Produce visual merchandise displaysELECTIVE
- SIRRMER002Merchandise food productsELECTIVE
- SIRRMER003Coordinate visual merchandising activitiesELECTIVE
- SIRRRTF001Balance and secure point-of-sale terminalELECTIVE
- SIRRSTY001Style the customerELECTIVE
- SIRWSLS002Analyse and achieve sales targetsELECTIVE
- SIRWSLS003Build sales of branded productsELECTIVE
- SIRXCEG006Provide online customer serviceELECTIVE
- SIRXCEG008Manage disrespectful, aggressive or abusive customersELECTIVE
- SIRXCOM003Promote team cohesionELECTIVE
- SIRXDLV001Deliver food productsELECTIVE
- SIRXHWB001Maintain personal health and wellbeingELECTIVE
- SIRXIND002Organise and maintain the store environmentELECTIVE
- SIRXIND003Organise personal work requirementsELECTIVE
- SIRXIND005Develop personal productivityELECTIVE
- SIRXMGT001Supervise and support frontline team membersELECTIVE
- SIRXMKT001Support marketing and promotional activitiesELECTIVE
- SIRXOSM001Identify and review social media and online platforms for organisational useELECTIVE
- SIRXOSM002Maintain ethical and professional standards when using social media and online platformsELECTIVE
- SIRXOSM003Use social media and online toolsELECTIVE
- SIRXPDK002Advise on food products and servicesELECTIVE
- SIRXPDK003Advise on health and nutritional products and servicesELECTIVE
- SIRXTAD001Train others in frontline tasksELECTIVE
- SITHFAB002Provide responsible service of alcoholELECTIVE
Source: training.gov.au
Where will it lead me?
Career outcomes