Certificate IV in Retail Management
SIR40316
Essential Business Training in NSW offers Certificate IV in Retail Management (SIR40316), a nationally recognised AQF Level 4 qualification.
Essential Business Training
Tier 2Private RTO · NSW
0.0· 0 reviews
Domestic fee · Full qualification
- ATAR requirement
- No ATAR — entry by application
Entry requirements and how you'll study
Essential Business Training offers Certificate IV in Retail Management in NSW.
The price on this page is what Essential Business Training has published for Certificate IV in Retail Management. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Essential Business Training has not listed entry rules for Certificate IV in Retail Management. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Essential Business Training about start dates, study mode, and how to get into Certificate IV in Retail Management.
What you'll learn
The study plan includes Monitor retail store financials, Create a customer-centric culture, Maintain employee relations, Lead a frontline team, Maintain store security, and Achieve sales results. Open a unit to see what it covers.
Career outcome
Occupation this qualification leads to
- Retail SupervisorOSCA 631531
Subjects & units of competency
7 core units · 27 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completedGroup Electives
· select units from this group to complete the qualification- BSBCUS401
Coordinate implementation of customer service strategies
ELECTIVE - BSBFIA302
Process payroll
ELECTIVE - BSBINN301
Promote innovation in a team environment
ELECTIVE - BSBMGT402
Implement operational plan
ELECTIVE - BSBMKG401
Profile the market
ELECTIVE - BSBSMB406
Manage small business finances
ELECTIVE - BSBSMB421
Manage small business finances
ELECTIVE - CHCDIV001
Work with diverse people
ELECTIVE - SIRRFSA001
Handle food safely in a retail environment
ELECTIVE - SIRRFSA002
Supervise a food safety program
ELECTIVE - SIRRINV002
Control stock
ELECTIVE - SIRRMER003
Coordinate visual merchandising activities
ELECTIVE - SIRXCEG008
Manage disrespectful, aggressive or abusive customers
ELECTIVE - SIRXCEG009
Manage workplace responses to disrespectful aggressive or abusive customer behaviour.
ELECTIVE - SIRXCHA001
Facilitate the change process
ELECTIVE - SIRXECM001
Monitor and interpret online data analytics
ELECTIVE - SIRXECM002
Prepare digital content
ELECTIVE - SIRXHRM001
Recruit, select and induct team members
ELECTIVE - SIRXHWB002
Promote workplace health and wellbeing
ELECTIVE - SIRXIND005
Develop personal productivity
ELECTIVE - SIRXIND006
Review retail business fundamentals
ELECTIVE - SIRXMKT002
Use social media to engage customers
ELECTIVE - SIRXMKT003
Manage promotional activities
ELECTIVE - SIRXOSM004
Analyse performance of social media and online business tools
ELECTIVE - SIRXOSM005
Develop a basic website for customer engagement
ELECTIVE - SIRXTAD002
Develop the retail frontline
ELECTIVE - SITXHRM002
Roster staff
ELECTIVE
