Diploma of Retail Leadership
SIR50116
ARC Training in NSW offers Diploma of Retail Leadership (SIR50116), a nationally recognised AQF Level 5 qualification.
ARC Training
Tier 2Private RTO · NSW
4.8· 179 reviews
Domestic fee · Full qualification
- ATAR requirement
- No ATAR — entry by application
Entry requirements and how you'll study
ARC Training offers Diploma of Retail Leadership in NSW.
The price on this page is what ARC Training has published for Diploma of Retail Leadership. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
ARC Training has not listed entry rules for Diploma of Retail Leadership. Ask them about past study, English, and any interview before you apply.
Use enquire to ask ARC Training about start dates, study mode, and how to get into Diploma of Retail Leadership.
What you'll learn
The study plan includes Drive retail profitability, Undertake strategic planning in retail, Lead the change process, Provide leadership to others, Manage recruitment selection and induction processes, and Manage employee relations. Open a unit to see what it covers.
Career outcome
Occupation this qualification leads to
- Retail Manager (General)OSCA 162131
Subjects & units of competency
4 core units · 28 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completedGroup Electives
· select units from this group to complete the qualification- BSBHRM506
Manage recruitment selection and induction processes
ELECTIVE - BSBHRM604
Manage employee relations
ELECTIVE - BSBLDR501
Develop and use emotional intelligence
ELECTIVE - BSBLDR502
Lead and manage effective workplace relationships
ELECTIVE - BSBLDR503
Communicate with influence
ELECTIVE - BSBLDR511
Develop and use emotional intelligence
ELECTIVE - BSBLDR513
Communicate with influence
ELECTIVE - BSBLED501
Develop a workplace learning environment
ELECTIVE - BSBWHS501
Ensure a safe workplace
ELECTIVE - BSBWHS521
Ensure a safe workplace for a work area
ELECTIVE - BSBWOR501
Manage personal work priorities and professional development
ELECTIVE - SIRRMRM001
Plan merchandise buying strategy
ELECTIVE - SIRXCEG007
Develop online customer service standards
ELECTIVE - SIRXCEG008
Manage disrespectful, aggressive or abusive customers
ELECTIVE - SIRXCEG009
Manage workplace responses to disrespectful aggressive or abusive customer behaviour.
ELECTIVE - SIRXECM003
Design an ecommerce site
ELECTIVE - SIRXMGT004
Plan and manage retail projects
ELECTIVE - SIRXMGT005
Lead the development of business opportunities
ELECTIVE - SIRXMKT004
Undertake digital marketing activities
ELECTIVE - SIRXMKT005
Develop a marketing strategy
ELECTIVE - SIRXMKT006
Develop a social media strategy
ELECTIVE - SIRXOSM002
Maintain ethical and professional standards when using social media and online platforms
ELECTIVE - SIRXOSM006
Develop and manage social media and online strategies
ELECTIVE - SIRXOSM007
Manage risk to organisational reputation in an online setting
ELECTIVE - SIRXRSK003
Manage risk in the retail environment
ELECTIVE - SIRXSLS004
Drive sales results
ELECTIVE - SIRXSLS005
Plan to trade internationally
ELECTIVE - SIRXTAD003
Coach others for success
ELECTIVE
