Certificate II in Tourism
SIT20125
- 5 months 25 days
Career Training Institute of Australia in QLD offers Certificate II in Tourism (SIT20125), a nationally recognised AQF Level 2 qualification. The program runs for 5 months 25 days.
Career Training Institute of Australia
Tier 2Private RTO · QLD
0.0· 0 reviews
Domestic fee · Full qualification
- Duration
- 5 months 25 days
- ATAR requirement
- No ATAR — entry by application
Entry requirements and how you'll study
Career Training Institute of Australia offers Certificate II in Tourism. It runs for 5 months 25 days in QLD.
The price on this page is what Career Training Institute of Australia has published for Certificate II in Tourism. It may be a local fee, an overseas fee, or a funded amount. Books, exams, and a funded place can cost more, so ask what you would pay.
Entry requirements
Career Training Institute of Australia has not listed entry rules for Certificate II in Tourism. Ask them about past study, English, and any interview before you apply.
Use enquire to ask Career Training Institute of Australia about start dates, study mode, and how to get into Certificate II in Tourism.
What you'll learn
The study plan includes Source and use information on the tourism and travel industry, Provide customer information and assistance, Interact with customers, Show social and cultural sensitivity, Participate in safe work practices, and Apply communication skills. Open a unit to see what it covers.
Career outcome
Occupation this qualification leads to
- Tourist Information OfficerOSCA 461633
Subjects & units of competency
5 core units · 47 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Core units
· All core units must be completedGroup Electives
· select units from this group to complete the qualification- BSBCMM211
Apply communication skills
ELECTIVE - BSBPEF202
Plan and apply time management
ELECTIVE - BSBSUS211
Participate in sustainable work practices
ELECTIVE - BSBTEC201
Use business software applications
ELECTIVE - BSBTWK201
Work effectively with others
ELECTIVE - CPPCLO3100
Maintain cleaning storage areas
ELECTIVE - CPPCLO3101
Clean carpeted floors
ELECTIVE - CPPCLO3102
Clean hard floors
ELECTIVE - CPPCLO3103
Clean and maintain amenities
ELECTIVE - CPPCLO3105
Clean glass surfaces
ELECTIVE - CPPCLO3112
Clean walls, ceilings and fittings
ELECTIVE - CUACNM211
Monitor collections for changes in condition
ELECTIVE - CUAEVP211
Assist with the staging of public activities or events
ELECTIVE - FSKDIG001
Use digital technology for short and basic workplace tasks
ELECTIVE - HLTAID011
Provide First Aid
ELECTIVE - RIISAM203E
Use hand and power tools
ELECTIVE - RIISAM204E
Operate small plant and equipment
ELECTIVE - SIFCBGM001
Provide general grounds care
ELECTIVE - SIFCBGM002
Maintain property and structures
ELECTIVE - SIRXCEG008
Manage disrespectful, aggressive or abusive customers
ELECTIVE - SIRXOSM002
Maintain ethical and professional standards when using social media and online platforms
ELECTIVE - SIRXPDK001
Advise on products and services
ELECTIVE - SIRXSLS001
Sell to the retail customer
ELECTIVE - SISCAQU015
Test pool water quality
ELECTIVE - SITHACS009
Clean premises and equipment
ELECTIVE - SITHACS010
Provide housekeeping services to guests
ELECTIVE - SITHACS011
Prepare rooms for guests
ELECTIVE - SITHACS016
Provide accommodation reception services
ELECTIVE - SITHFAB021
Provide responsible service of alcohol
ELECTIVE - SITHFAB024
Prepare and serve non-alcoholic beverages
ELECTIVE - SITHFAB025
Prepare and serve espresso coffee
ELECTIVE - SITTGDE013
Interpret aspects of local Australian Indigenous culture
ELECTIVE - SITTGDE015
Provide arrival and departure assistance
ELECTIVE - SITTIND004
Source and use information on the holiday park and resort industry
ELECTIVE - SITTTVL001
Access and interpret product information
ELECTIVE - SITTTVL006
Book tourism products and process documentation
ELECTIVE - SITTVAF006
Load and unload a ride
ELECTIVE - SITTVAF007
Operate a ride location
ELECTIVE - SITXCCS010
Provide visitor information
ELECTIVE - SITXCOM006
Source and present information
ELECTIVE - SITXCOM008
Provide a briefing or scripted commentary
ELECTIVE - SITXFIN007
Process financial transactions
ELECTIVE - SITXFSA005
Use hygienic practices for food safety
ELECTIVE - SITXINV006
Receive, store and maintain stock
ELECTIVE - SITXLAN007
Conduct basic oral communication in a language other than English
ELECTIVE - SITXLAN008
Conduct oral communication in a language other than English
ELECTIVE - TLIC1051
Operate commercial vehicle
ELECTIVE
