Jobs and Skills WA
This course may be offered at a lower or fee-free rate under the WA Government's Jobs and Skills WA initiative. Availability is subject to place caps and your eligibility. Confirm current pricing and eligibility with the provider.
SIT40125
South Metropolitan TAFE in WA offers Certificate IV in Travel and Tourism (SIT40125), a nationally recognised AQF Level 4 qualification. Government subsidised places may be available.
South Metropolitan TAFE
Tier 2TAFE · WA
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This course may be offered at a lower or fee-free rate under the WA Government's Jobs and Skills WA initiative. Availability is subject to place caps and your eligibility. Confirm current pricing and eligibility with the provider.
Mapped ANZSCO occupation
7 core units · 77 electives available
Each unit is nationally recognised. Open a unit to see what it covers and which other qualifications include it.
Source and use information on the tourism and travel industry
COREEnhance customer service experiences
COREShow social and cultural sensitivity
COREManage conflict
COREInterpret financial information
CORECoach others in job skills
COREImplement and monitor work health and safety practices
COREMake presentations
ELECTIVEReport on financial activity
ELECTIVEAssess marketing opportunities
ELECTIVEConduct e-marketing communications
ELECTIVEPlan and apply time management
ELECTIVEParticipate in sustainable work practices
ELECTIVEDesign and produce business documents
ELECTIVECreate electronic presentations
ELECTIVEDesign and produce complex spreadsheets
ELECTIVEBuild and maintain business relationships
ELECTIVEWrite complex documents
ELECTIVEPromote workplace cyber security awareness and best practices
ELECTIVEContribute to cyber security incident responses
ELECTIVEProvide First Aid
ELECTIVEProvide First Aid in remote or isolated site
ELECTIVEOperate survival craft, rescue boats and lifesaving appliances (proficiency in survival craft)
ELECTIVEApply basic survival skills in the event of vessel abandonment
ELECTIVEEvaluate building and grounds maintenance and development needs
ELECTIVECoordinate building and grounds maintenance and development
ELECTIVEManage disrespectful, aggressive or abusive customers
ELECTIVEManage workplace responses to disrespectful aggressive or abusive customer behaviour.
ELECTIVEMaintain ethical and professional standards when using social media and online platforms
ELECTIVEUse social media and online tools
ELECTIVEDevelop a basic website for customer engagement
ELECTIVEManage pool water quality
ELECTIVELead tour groups
ELECTIVEPrepare and present tour commentaries or activities
ELECTIVEDevelop and maintain the general and regional knowledge required by guides
ELECTIVEResearch and share information on Australian Indigenous cultures
ELECTIVEPrepare specialised interpretive content on flora, fauna and landscape
ELECTIVEPrepare specialised interpretive content on marine environments
ELECTIVEPrepare specialised interpretive content on cultural and heritage environments
ELECTIVECoordinate and operate tours
ELECTIVESource and use information on the holiday park and resort industry
ELECTIVEPackage tourism products
ELECTIVEDevelop interpretive activities
ELECTIVECoordinate and operate sustainable tourism activities
ELECTIVEDevelop in-house recreational activities
ELECTIVELoad touring equipment and supplies
ELECTIVEProvide outdoor catering
ELECTIVEAllocate tour or activity resources
ELECTIVESet up and operate a camp site
ELECTIVEOperate tours in a remote area
ELECTIVEAccess and interpret product information
ELECTIVEProvide advice on international destinations
ELECTIVEProvide advice on Australian destinations
ELECTIVESell tourism products or services
ELECTIVEPrepare customer quotations
ELECTIVEBook tourism products and process documentation
ELECTIVEUse a computerised reservations or operations system
ELECTIVESource airfares and issue tickets for domestic flights
ELECTIVEConstruct international airfares
ELECTIVEConstruct advanced international airfares
ELECTIVEProvide specialist advice on cruises
ELECTIVEProvide visitor information
ELECTIVEUse a computerised booking system
ELECTIVEMake bookings and process documentation
ELECTIVEPrepare quotations
ELECTIVEAddress protocol requirements
ELECTIVERespond to a customer in crisis
ELECTIVEProcess financial transactions
ELECTIVEManage finances within a budget
ELECTIVERoster staff
ELECTIVELead and manage people
ELECTIVEPurchase goods
ELECTIVEConduct oral communication in a language other than English
ELECTIVERead and write information in a language other than English
ELECTIVEMonitor work operations
ELECTIVECoordinate production of brochures and marketing materials
ELECTIVECreate a promotional display or stand
ELECTIVEPlan and implement sales activities
ELECTIVECoordinate marketing activities
ELECTIVEParticipate in cooperative online marketing initiatives
ELECTIVEIdentify hazards, assess and control safety risks
ELECTIVEOperate four wheel drive vehicle
ELECTIVEOperate commercial vehicle
ELECTIVEOperate coach/bus
ELECTIVE